Student Connect

Student Connect

Student Connect Vietnam offers simple ways to access student services and support. Explore answers to your questions or submit an enquiry by selecting from the categories below.

Student Connect Vietnam offers simple ways to access student services and support. Explore answers to your questions or submit an enquiry by selecting from the categories below.

Hung Kings' Commemoration Day and Indepedence Day

Student Connect will be closed on 27 April 2026 and reopen on 28 April 2026, then will be closed again on 30 April 2026 and reopen on 4 May 2026. Your enquiry will be handled on a first-come, first-served basis. Please expect a delay in response during this time.

Student Connect Vietnam offers simple ways to access student services and support. Explore answers to your questions or submit an enquiry by selecting from the categories below.

Enrolment information

Ask about enrolment

Courses or programs

Ask about courses or programs

Fees and finance

Ask about fees and finance

Results and graduation

Ask about results and graduation

Timetables

Ask about class timetables

Appointments

Book an appointment

Global experience programs

Ask about global experiences

Other student services

Ask about other student services

Something else?

Ask about something else
Already have an enquiry open? Track it here

Student Connect operating hours

  • Online Portal: Log an enquiry 24/7 and we'll get back to you
  • Webchat Service: 8.30am-5.30pm, Monday-Friday, excluding public and university holidays
  • Phone Service: 8.30am-5.30pm, Monday-Friday, excluding public and university holidays 
    • +84 28 3776 1306 - Press 1
  • Walk-in service: 8.30am-5.30pm, Monday-Friday, excluding public and university holidays
    • Hanoi Campus: Handi Resco Building - Floor 1 - Room 1.1.009
    • Saigon South Campus: Beanland Building - Ground floor - Student common area

During particularly busy times, our phone line and webchat may close earlier than the listed time. This ensures we can answer existing queued enquiries before the service closes at the time listed. Alternatively, you can submit an enquiry via the online portal any time, and we will respond as soon as possible. 

Related links

IT support

How to address common IT problems and access IT support.

Student support

Help with your study goals, how to stay happy and healthy and general support and assistance.