The information on your student record is used for all official communications, including on your testamur when you graduate. Personal details that are important to keep up-to-date include any name changes, address, gender, residency/citizenship status and contact details,
If your personal details change, let us know as soon as possible.
There are some personal details that you can update yourself (eg. preferred name, address, emergency contacts, privacy contacts). You can update these via myRMIT, under the Personal Details tile.
If you are not able to access myRMIT, please contact Student Connect.
If you have recently received an email from RMIT asking you to review or update your address, you are required to do so.
Even if you are still living at the same address, your address may still need updating due to recent changes in Vietnam’s provincial and local administrative structure.
If you are unsure, please log in to myRMIT to review your address, or contact Student Connect for support.
Keeping your address up to date is important because it:
All students are responsible for maintaining accurate personal information during their studies.
Students with Vietnamese addresses should ensure their address details reflect the latest administrative structure, as Vietnam has recently updated its provincial and local administrative boundaries (e.g., provinces, cities, and wards).
If any update is required, you will receive a notification from RMIT via email with instructions.
You may continue to receive Vietnamese address update emails even if your address appears correct. This can happen for several reasons:
Your address may look correct, but it may still be stored in the system using the old structure (e.g., including districts that are no longer used).
Example:
You may still be living at the same place, but the ward, district, or province information in your record may not reflect the latest Vietnamese address structure.
You may have reviewed or updated your address but did not complete the final Save/Confirm step.
You are required to review both Home Address and Mailing Address.
If one is still outdated, you may continue to receive reminders.
Notifications are processed in batches. You may still receive an email if your update was made shortly before the notification was sent.
Your address may include:
These may prevent the system from recognizing your address as updated.
If you receive an address update email:
If you believe your address is already correct but continue to receive notifications, please contact Student Connect or reply to the email reminder from the Enrolments & Student Records team for further support.
If your address is outdated or inaccurate:
In addition, if you have received an RMIT address update reminder and do not complete the required update by the stated deadline, an enrolment restriction will be placed on your myRMIT account.
While the enrolment restriction is active:
Once you complete the required address update, the enrolment restriction will be removed within 1–2 hours.
Please ensure your address details are accurate and up to date to avoid issues with your student record and an enrolment restriction on your myRMIT account.
For detailed information about the enrolment restriction, please refer to the FAQs below.
Yes. All students are responsible for ensuring their address details remain accurate and up to date.
If you are currently living overseas, please update your address to reflect your current residence.
If you have a Vietnamese address recorded in myRMIT, you should review it to ensure it reflects the latest administrative structure in Vietnam. If your Vietnamese address is outdated, please update it accordingly.
Keeping your address up to date helps ensure RMIT can contact you when needed and maintain accurate student records.
Yes. Students awaiting graduation are still required to keep their address details up to date to support graduation-related processes, official documentation, and regulatory reporting requirements.
Updates made with other organizations are not automatically reflected in RMIT systems.
To ensure your student record is accurate, you need to update your address directly on myRMIT.
Before updating your address, you should:
This will help you complete the update quickly and accurately.
You can check your address using official sources such as:
These sources will help you confirm your correct province/city and ward information under the latest structure.
If you are still unsure, you may contact Student Connect for assistance.
Please update both address types based on their purpose:
If your permanent and current addresses are the same, you can enter the same address for both.
Please ensure that all address details follow the latest administrative structure in Vietnam.
Or follow this guideline (PDF, 427KB);
Or contact Student Connect for support.
Your address update in myRMIT is usually saved immediately after you click Save.
If an enrolment restriction has been placed on your account, it will be removed within 1–2 hours after you complete the required address update.
You do not need to request removal of the restriction unless it remains active after this timeframe.
If you have any questions about updating your address or need help verifying your address details, please contact Student Connect. Our team will be happy to assist you.
RMIT requires all students to maintain accurate and up-to-date address details. If your Vietnamese address is outdated, you will need to update it in myRMIT.
Please note that updating your address is not a one-off requirement. After completing this step to remove the NSI, you should continue to ensure that your address details are accurate and current, and update them in myRMIT whenever there are changes, or if you notice any errors in the information you have submitted. Keeping your address up to date helps ensure that documents issued by RMIT contain the correct information.
You will receive email communications before the requirement takes effect, including instructions, important dates, and information about what may happen if you do not complete the update.
If your Vietnamese address remains incomplete or outdated, your enrolment access may be temporarily restricted. This means you will not be able to add or drop courses until you complete the address update.
Restricted enrolment means you cannot add or drop courses while your address update remains incomplete.
When attempting to add or drop a class, you may see the following message:
"You are unable to add/drop this class at this time. There is a hold on your record. The hold must be removed before you can complete this transaction."
To view the hold:
You can check the Holds section in myRMIT.
Once the restriction has been removed, the relevant hold should no longer appear in your Holds section.
The restriction will normally be removed within 1-2 hours after you successfully complete the address update.
If the hold is still showing after 2 hours, please contact Student Connect for assistance.
The update usually takes only a few minutes to complete. For support, contact Student Connect.
Once your address has been successfully updated, the enrolment restriction will normally be removed within 1-2 hours, after which you can continue managing your enrolment as usual.
No. The restriction does not affect your existing timetable, enrolled classes, or your ability to submit a Leave of Absence (LOA) request.
If your LOA is approved, it will be processed in accordance with the date on which you submitted the request. LOA deadlines, including Census Date deadlines, continue to apply as normal.
Yes. You must complete the address update before your EVF can proceed.
This requirement applies only to students whose Vietnamese address details are incomplete or outdated. Some students enrolled in programs with specific enrolment arrangements may not be affected.
If you need to add or drop a course urgently, for example, to secure a place in a class, please complete the address update in myRMIT first.
After completing the update, contact Student Connectimmediately for assistance with your enrolment request.