Details on IT support including technology, software, WIFI and printing.
The Service and Support Portal is your first point of contact for IT information and assistance.
Building 1 Level 1 Room 03 Building 2 Level 1 Reception Area
Monday to Saturday: 8am to 5pm
Phone: 028 3776 1313
Handi-Resco Building B Level 5 Room 11
Monday to Saturday: 8am to 5pm
Phone: 028 3776 1313
Home Building, Level 4
Monday to Saturday: 8am to 5pm
Phone: 028 3776 1313
Wherever you are on campus, no matter how you work, you can connect to RMIT’s wireless network.
Connecting is as simple as:
1. Choosing RMIT-University.
2. Entering your RMIT ID and password.
How to use your RMIT ID for systems login and how to create and reset your password.
Change your password (log-in required)
Forgot your password (self-service password reset)
Your RMIT login details are used to access all RMIT systems, including your RMIT email, campus WiFi, myTimetable, Enrolment Online and Canvas.
The exception is for Enrolment Portal (used to apply to graduate): you need to use your RMIT email address instead of your RMIT ID (e.g. s123456).
See below for instructions on how to log in for the first time. If you've logged in before, you can change or reset your password using the buttons above.
Log in for the first time:
Please note:
To reset your password, you may choose to have a password reset code sent to the personal email address or mobile phone number you provide us. For information about the handling of your personal information, please go to the privacy page.
For password assistance, contact the IT Service and Support Centre
RMIT provides all students with a free email account upon enrolment. We’ll send important information to your student email, so make sure you check it regularly.
RMIT University uses an email filter system to help protect us all from spam and malicious content. Until now, when you had a blocked message you would receive an automated email from ‘RMIT Postmaster.’
From Monday 15 June, this will change. Any blocked messages will be routed through a new automated Office 365 quarantine email account 'quarantine@messaging.microsoft.com'. For more information visit the O365 Information Hub.
The University’s email provider is Microsoft Outlook. Access your RMIT email account via the Outlook login page.
To log in to your email account, use your email address and RMIT systems password.
Your email is your student ID followed by @rmit.edu.vn
For example: s1234567@rmit.edu.vn
The password you created via the Password page.
New to RMIT? Find out how to log in for the first time and change your password.
Forgotten your password? Go to Password assistance to reset it. If you're having trouble logging in, contact the IT Service and Support Centre.
Remember: Don’t check ‘Stay signed in’ when accessing from a public or shared computer.
If you already have a personal Outlook account, you can easily switch between it and your RMIT student email account. To find out how to change profiles in Outlook accounts and switch between them, visit the Microsoft Support site.
Set up Office apps & email on:
Set up automatic mail forwarding
Outlook Email quick start guide (PDF 513KB, 4p)
Outlook Email quick tips - video
How to access the wide range of free software, apps and cloud storage available to students at RMIT.
Choose from the range of software and applications listed below and access them for free using your RMIT student email address (your student number followed by @rmit.edu.vn) and password.
*Forgotten your RMIT password? Reset it now.
RMIT gives you free access to Microsoft Office 365 apps, including:
Click here for detailed installation instructions (PDF 2,967KB, 5p).
Get access to your RMIT email and calendar via Outlook, using your RMIT email address and password to login.
Students in some RMIT courses and programs get automatic access to Adobe Creative Cloud.
Find out if you're eligible and how to get access.
If your course/program isn't listed, ask your course coordinator if it's possible to request access for you.
Find out more about other Microsoft apps available to you at RMIT.
A how-to guide that takes you through the steps of linking your RMIT MyApps login to your Facebook, Google, or LinkedIn account.
You should save your work regularly on OneDrive, one of the Microsoft 365 apps that allows you to store your personal work files in one place and access them from any device connected to the Internet.