Student Connect

Student Connect access for important documents is paused

RMIT Vietnam Hanoi and SGS campus access are now closed following the latest Directive of the local authorities. Accordingly, the issuance of RMIT's certified documents and student document pickup is temporarily paused on campus. Visa applications and visa extensions will be processed when Directive 16 finishes. Please stay updated via Student eXpress sent directly to your mailbox or our website. If you need more support, please contact Student Connect.

Student Connect

Simple ways to access student service and support. You can contact Student Connect for:

  • General enquiries
  • Academic advice
  • University policies and procedures
  • Student ID cards
  • Updating your personal details
  • and many more...

Three ways to contact us

Student Connect Online Portal

Student Connect Online Portal is the quick and simple way for you to:

  1. Submit an enquiry 
  2. Book appointments with Student Connect or other support services

Student Connect Service Points

You can also visit us on campus.

Saigon South campus

702 Nguyen Van Linh Street, District 7, HCMC
Beanland Building - Ground floor - Student Commons Area
Opening hours: Monday to Friday 8.30am – 5.30pm 

Hanoi City campus

521 Kim Ma Street, Ba Dinh District, Hanoi
Handi Resco Building - Floor 1 - Room 009 (Room 1.1.009)
Opening hours: Monday to Friday 8.30am – 5.30pm

Student Connect phone numbers

Saigon South campus: +84 28 3776 1306
Hanoi City campus: +84 24 3724 5930

Our service principles

Accessible

Our services are relevant, easy to navigate through and simple to use. We can answer most questions quickly and completely.

Happy to help

Our concierges and student advisors are friendly, knowledgeable and always helpful.

Up to date 

Student Connect has the latest information about academics, student services and campus events.