Canvas incident

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Canvas incident

RMIT has been notified of a cyber incident impacting the Canvas learning management system. Instructure, the vendor of Canvas, has confirmed that RMIT data has been impacted.

Last updated: 1pm, Monday 11 May

Access to Canvas has been restored for students and staff, meaning students have full access to learning activities and resources. All classes and learning activities will return as per normal from tomorrow Tuesday 12 May.

What this means for students

Students can use the platform safely and securely.

As previously communicated, all students who have assessment tasks due between Friday 8 May and Friday 15 May, will have a new assessment deadline of 11:59pm Friday 15 May unless your Course Coordinator or Program Manager has emailed your RMIT student inbox with alternative advice and direction. There is no change to this advice.

For SEUP, please follow the more specific set of instructions on assessments and deadlines provided by your teachers.

Please continue to check your RMIT inbox regularly for updates.

Students are encouraged to stay alert to unusual activity and continue to practice good cybersecurity. This includes:

Be hypervigilant of phishing emails
Don’t click on any links without checking they are safe or from a trusted sender
Screen phone calls from unknown numbers
Most importantly, do not submit any personal information to strangers.

Some practical tips are available on the Cyber safety webpage and the Scams targeting students webpage.

Background information

RMIT has been notified of a cyber incident impacting the Canvas learning management system.

Canvas is a learning platform used by many universities across the world, including RMIT. 

Instructure, the vendor of Canvas, has confirmed that RMIT data has been impacted by a cyber security breach. We are working with the vendor to understand any impacts as a result of this breach.  

We are working with RMIT University in Australia to collectively support the national response to this incident.

While access to Canvas has been restored, we understand this incident may have caused concern. Students can access a range of free services and support (see below).

We will continue to provide further updates as new information becomes available.

Need help? 

For coursework or assessment advice, admin or general enquiries, please contact  Student Connect. 
If you have privacy concerns, please contact privacy@rmit.edu.au.

Student services and support

Students can access a range of RMIT services and support, including:

Extensions and special consideration – if circumstances outside your control impact your studies, you can access adjustments to your assessments
Counselling and Psychological Services – provided by RMIT to currently enrolled students
Safer Community – support for those personally experiencing unwanted, uncomfortable or threatening behaviour. This includes threats or hate speech, discrimination, assault, stalking, image-based abuse or family violence
Support and services – explore the full range of support services available to RMIT students
Student Connect – for general enquires, including guidance with university processes and referrals to other support services

11 May 2026

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