Learn the eligibility criteria and the procedure on how to apply for a refund.
Eligibility criteria
If you make changes to your enrolment before the census date, this may reduce your fees for that term which may result in a credit balance. These changes include:
- withdrawing course or withdrawing from your program, or
- taking an approved leave of absence
Changes to enrolment made after census date will not result in a credit balance. Based on RMIT's refund policy, overpayments will be assessed case-by-case and may not be refundable.
Refunds will be processed to the account holder (the original payer) who made the payment.
If the receiver is not the original payer, please contact Student Connect for further support.
Processing timeline
- Domestic refund applications that are correct and complete will be processed in 20 working days.
- International refund applications that are correct and complete will be processed in more than 20 working days. The Bank may request extra information from the receiver, so students might be contacted if any additional details are required.
How to apply for a refund
Students will need to submit the Request a Refund form via myRMIT, including the following required documents.
If the student cannot access myRMIT, the student needs to contact Student Connect for further support.
Note for Bank Account section:
- Bank Code: please follow this link for details (log in with your email).
- Bank Account Details:
- All information about bank details (bank address, account holder name, etc...) must be filled out in Vietnamese WITHOUT DIACRITIC.
- Contain NO English words (road, street, district, city...)
- Contain NO special characters such as comma (,), hyphen (-), under stroke (_), slash (/), dot (.), semicolon (;), colon (:), asterisk (*) ...
- Example:
- Account Holder Name: Nguyen Van A
- Branch Address: 702 Nguyen Van Linh phuong Tan Hung Ho Chi Minh
False documents and misleading information
Creating, submitting or using fraudulent documents constitutes a breach of the RMIT Student Charter and may be deemed misconduct under the Student Conduct Policy.
Students who submit fraudulent documents may face a range of consequences, from failing an assessment task through to permanent expulsion or revocation of qualification/s.
Find out more about document fraud, how you can avoid it and where to access free support.
Required document
Students must prepare the following documents and submit them with their refund application.
- Application for Fee Refund (if you are unable to submit the application through myRMIT)
- Photo of original payer's passport or Vietnamese National ID card
- Photo of the student’s passport or Vietnamese National ID card
- Payment receipt / Bank statement shows the same beneficiary's bank details written on the Application for Fee Refund
Notes:
- If the designated bank account to receive the refund is the parents’ bank account which is not the original payers, a Birth Certificate is required
- Additional documentation may be required for specific cases if necessary
- Application for Fee Refund with wet signature
- Photo of original payer’s passport
- Photo of student’s passport
- Document to show the relationship between original payer and student (e.g.: Birth Certificate), and written in English
- The payment / bank transaction receipt shows the same beneficiary's bank details written on the Application for Fee Refund, which must be from an overseas source and written in English
- Bank Account confirmation email with below information:
- Name of account holder (Beneficiary Name):
- Address of the holder (Beneficiary Address):
- Account number (Beneficiary Account Number):
- Beneficiary Bank Name:
- Bank address/ Bank Branch:
- Swift code/ Routing number/IBAN number:
- Refund Currency: (please refer to ANZ currency list)
Notes:
- RMIT is not responsible for the exchange rate incurred in transferring funds.
- Additional documentation may be required for specific cases if necessary.