How to apply for a refund

How to apply for a refund

Learn the eligibility criteria and the procedure on how to apply for a refund.

Learn the eligibility criteria and the procedure on how to apply for a refund.

Learn the eligibility criteria and the procedure on how to apply for a refund.

Eligibility criteria

If you make changes to your enrolment before the census date, this may reduce your fees for that term which may result in a credit balance. These changes include:

  • withdrawing course or withdrawing from your program, or
  • taking an approved leave of absence

Changes to enrolment made after census date will not result in a credit balance. Based on RMIT's refund policy, overpayments will be assessed case-by-case and may not be refundable.

Section A - How to apply for a domestic refund

Refund procedure

Correct and complete applications for a domestic refund will be processed in 20 working days.

How to apply for a refund

Students will need to submit the Request a Refund form via myRMIT, including the following required documents.

If the student cannot access myRMIT, the student needs to contact Student Connect for further support.

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  • Photo of student's passport / Vietnamese National ID card
  • Photo of parent’s passport / Vietnamese National ID card
  • Photo of student’s Birth Certificate

If parents paid tuition fees on the student's behalf, provide:

  • Photo of student's passport / Vietnamese National ID card
  • Photo of parent’s passport / Vietnamese National ID card
  • Photo of student’s Birth Certificate
  • Letter of Authorisation (contact Student Connect to get the form)

If students paid tuition fees by themselves, provide:

  • Photo of student's passport / Vietnamese National ID card
  • Payment receipt / Bank statement

Section B - How to apply for an international refund

Refund procedure

Correct and complete applications for an international refund will be processed in more than 20 working days. The Bank may request extra information from the receiver, so student might be contacted if any.

How to apply for a refund

Students need to contact Student Connect to:

  • Get the Application for Fee Refund and,
  • Lodge the refund application, including the following required documents.
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  • Photo of student's passport
  • The payment / bank transaction receipt shows the same beneficiary's bank details written on the Application for Fee Refund

  • Photo of student's passport
  • The payment / bank transaction receipt shows the same beneficiary's bank details written on the Application for Fee Refund and it must be from an overseas source
  • Confirmation email sent to student.billing@rmit.edu.vn with below information:
    • “I would like to request RMIT Vietnam to make the refund for tuition fees with the amount of <> which transferred on <DD/MM/YYYY> for <reason>”
    • Name of account holder (Beneficiary Name):
    • Address of the holder (Beneficiary Address):
    • Account number (Beneficiary Account Number):
    • Beneficiary Bank Name:
    • Bank address/ Bank Branch:
    • Swift code/ Routing number:

Note: RMIT is not responsible for exchange rate incurred in transferring funds.