Update: Coronavirus (COVID-19)

All Higher Education courses online until the end of June

Updated: 1:00pm 01 April 2020

We have listened to the various feedback, concerns, questions and requests raised by our students, your parents, and our staff.

To create stability and help support your academic success, we have decided that all Higher Education courses will now be delivered online until the end of June. All English language (SEUP) classes will continue online until further notice.

Hear more from Professor Rick Bennett, Executive Dean (Academic & Students).

This change will provide a clear direction for the next few months so that we can fully focus on making your experience the most positive it can be, with the best outcomes possible during this challenging period.

We have reviewed all of our courses offered and the majority of them can be delivered very successfully through a variety of best practice approaches to online teaching.

You can review this list of all courses below, to see which ones are offered in online mode and which ones are currently not able to be offered online.

Where a course is not offered online, your Program Manager or Course Coordinator will be in touch with you to speak to you directly about the many options available and support you with your decision making.

The online mode will include a range of interactions to help you connect and engage with both your studies and with other students. This can include:

  • Weekly videos to outline and recap lessons
  • Rich and detailed course material with narration from a lecturer
  • Discussion of the key ideas of the lesson through online forums with other students
  • Online drop-in sessions with a lecturer - that will be recorded and available for others 
  • Online learning activities for practising and demonstrating skill development
  • Feedback from the lecturer as to how students are progressing. 

Deadline extensions for fees and Census Date (Higher Education)

  • We’ve extended the Semester 1 Census Date to 10 April 2020*. This means you have more time to evaluate your courses and have until 10 April to drop a course or take a Leave of Absence without academic penalty or financial impact. No late variation fee will apply during this time.
  • We’ve further extended the deadline for fee payments until 3 April 2020*. You now have until 3 April to pay your Semester 1 fees. Please note that you now have the option to pay over bank counter of Vietcombank. View payment methods here.

* Key deadlines mentioned are subject to change due to circumstances. The changes to Census Date and payment date do not apply to block mode, intensive courses and post-graduate research - separate rules apply for these modes. Please contact RMIT Connect for more information (or if you have questions). 

We’d like to thank all of you for your patience and understanding during these past few challenging weeks. We also appreciate every piece of feedback we have received and encourage you to continue to express your needs and concerns with us through RMIT Connect so we can respond to every student.

As always, our goal is to make sure our students get the very best out of their learning experience with us.

Innovation emerges during challenging times and our RMIT team is dedicated to delivering an amazing learning experience for all of you.

If you have any concerns or further questions, contact your Program Managers or RMIT Connect.

Limited campus access for students

While we are all studying and working remotely, students can come to campus to fulfill the following important activities at these specific times:

Actions:

  • Pick up or drop off time-sensitive visa documents to RMIT Connect
  • Pick up Medical Insurance cards
  • Pick up Confirmation Letters (after you’ve been notified that it is ready) 

Dates and Times

  • Effective 1 April 2020 until further notice
  • 9am-12pm, Wednesdays and Fridays

Security screening and medical declaration

Students may only come to campus for the above reasons and will be subject to a security screening and an updated medical declaration at the campus gate.

As a reminder, social distancing requirements are mandatory on campus. For Vietnam, social distancing rules include a two-metre distance from others, and people can only gather in groups of up to two people. These new social distancing requirements apply from midnight 31 March, for 15 days initially.

Please note that there will be no campus access for paying feespayment options can be found on the website.  

Student wellbeing

As COVID-19 continues to spread across Vietnam, we would also remind you to take good care of yourself and strictly follow the government guidance and directives to protect yourself and people around you. You may be aware that RMIT’s Wellbeing Services have been available online to make sure students continue to receive support during this difficult time. More details about the online services can be found here. We will keep providing important updates as we continue to respond to the COVID-19 pandemic.

As the COVID-19 pandemic continues, it’s impacting our community in many different and difficult ways. We’re doing everything we can to adapt and provide support.

Support available

RMIT recognises that this will be an unsettling time for some students, and we encourage anyone who requires support, to access the range of free and confidential support services we have available.

If you have any issues with your connectivity or program questions about your course, please contact your Program Managers. For any other queries please contact RMIT Connect.

Please contact:

Or for English Language Students:
  • SGS: seup.adminhcm@rmit.edu.vn or (028) 37761338
  • DN: seup.admindn@rmit.edu.vn or (0236) 3552773
  • HN: seup.adminhn@rmit.edu.vn or (024) 37245945

Stay up-to-date

For the very latest advice and information, please keep checking the RMIT student webpage.

We are proud of the diverse range of students and staff who choose to work and study at RMIT every day. Which is why, led by our value of inclusion, we ask our entire community to look out for one another during this time and lead with care and respect.

We are continuing to monitor the situation closely and communicate with students and staff as new information becomes available. More resources are available on our student and staff websites.

For all media enquiries, please contact: communications@rmit.edu.vn

FAQs

We are continuing to follow the advice of relevant health authorities and the Vietnam Government and are working hard to keep our students and staff informed and updated so they can continue to take precautions as the situation evolves.

Across our campuses, we are monitoring the operation of heating, ventilating and air conditioning systems in buildings to increase the flow of fresh air.

We have also increased the frequency of cleaning in busy communal areas and are distributing hand sanitiser to as many locations as possible.

As advised by the World Health Organisation, washing hands often with soap and water is the best defence against the spread of most viruses. The WHO website also provides factual information about how the virus is spread, how to protect yourself and how to prevent the spread of the disease. Learn more.

Similarly, we follow the WHO advice on how to protect yourself and others against COVID-19 are to frequently clean your hands, cover your cough with the bend of elbow or tissue and maintain a distance of at least 1 meter from people who are coughing or sneezing. 

Coronavirus symptoms include feeling sick with a fever, cough or sore throat. If you have these symptoms, we recommend you seek medical advice.

The WHO website also provides factual information about how the virus is spread, how to protect yourself and how to prevent the spread of the disease. Learn more.

If you are unwell, do not come to campus, instead seek medical advice by calling or emailing RMIT’s Health Centres:

 

If you are displaying severe symptoms, visit your local hospital emergency department, and advise RMIT Connect.

From 0:00 22 March 2020, Vietnam would temporarily halt entry to all foreigners. Starting 18 March, all foreign and Vietnamese entrants into Vietnam will be subject to 14-day quarantine.

Please contact RMIT Connect to discuss your individual situation so that we can support you.

Our website will continue to be updated so keep an eye on it. We are following advice from the relevant authorities, including the World Health Organisation and we recommend that you follow these authoritative sources to remain informed with the most up-to-date advice.

Contact RMIT Connect to discuss your situation and we will support you through the process until you return to campus. We can explore options to support your enrolment at RMIT during any medically required absence and can also advise your lecturers, teachers and tutors.

Situations like this can be hard, so there are many ways we can support you. You can contact RMIT Connect  who are here to support students.

If you are unwell, do not come to campus, instead seek medical advice by calling or emailing RMIT’s Health Centres:

 

If you are displaying severe symptoms, visit your local hospital emergency department, and advise RMIT Connect.

For all media enquiries: communications@rmit.edu.vn