International student resources

We offer a wide range of proactive support services and activities prior to departure, upon arrival to Vietnam, during your study, and on completion.

We encourage you to get involved and be part of our community along with local Vietnamese students, and staff to make the most of your time in Vietnam.

There are various opportunities and activities for international students to engage with other students from all over the world and Vietnam. The buddies from Buddy Program dedicate their time and commitment to support you through thick and thin during your stay in Vietnam.

International students can connect the following hotlines and emails to seek for support. We are committed to responding to all enquiries within 24 hours (one working day).

RMIT Vietnam has been recognised internationally for the excellent support services for international students. The University was awarded the 2018 Duty of Care Award by the International SOS Foundation for providing high standards in health, safety and security for international students.

Preparing for RMIT Vietnam

Essential items for travel to Vietnam

It is advisable to have the following items in your hand luggage:

  • Carry-on luggage
  • Passport
  • Visa
  • Offer and Offer acceptance form
  • Personal details and Vietnam contact address
  • Key contact name/ phone numbers, address of the hotel in Vietnam, details of the person you will meet on arrival (if any)
  • Vietnamese dong (or you can exchange money at the airport)
  • Driving license (or another identification document).
  • All personal valuables: laptop, camera, phone chargers, etc.

*Note:

  • Do not put your valuables in the check-in luggage
  • Have photocopies of all your key travel documents in your main luggage.

 

Checked-in luggage

Photocopy of key travel documents

  • Clothing
  • Toiletries
  • All other personal items including any essential electrical goods.

 

Vietnam visa information for international students

1. Entry Visa Procedures

For international students who are currently in their home country, and have been enrolled at RMIT Vietnam to study:

  • Provide a copy of passport
  • Other supporting documents (arranged by RMIT)
  • Applicants are required to pay the tuition fees for the forthcoming semester. A proof of payment is required.

RMIT Vietnam will send you the soft copy of the approval correspondence from the Vietnamese Immigration Department. You will submit it together with your visa application form, original passport, and visa payment. You will then be required to collect your visa at the Vietnamese Embassy in your home country.

In case there is no Vietnamese government office in your country, it’s important to inform us as soon as possible so we can organise for your pre-visa approval letter to indicate the location on arrival in Vietnam where you can collect and pay for your student visa.

As of June 1, 2016, the fees you can expect to pay are below:

  • 35 USD for 3 month single entry visa
  • 60 USD for 3 month multiple entry
  • 105 USD from 3-6 month multiple entry
  • 145 USD from 6 month to one year multiple entry

Important noteInternational students must have a student visa and comply with the visa conditions to study at RMIT Vietnam. If you are on a different type of visa, you may be required to leave Vietnam in order to apply for a student visa. RMIT Vietnam is not responsible for and cannot guarantee the outcome of any visa application.

2. Extension of Stay Permits and Renewal Procedures

For international students currently living in Vietnam and undertaking/will undertake study at RMIT Vietnam and would like RMIT Vietnam to be their visa sponsor.

Important note:  International students must have a student visa and comply with the visa conditions to study at RMIT Vietnam. If you are on a different type of visa, you may be required to leave Vietnam in order to apply for a student visa. RMIT Vietnam is not responsible for and cannot guarantee the outcome of any visa application.

2.1. What to submit?

  • NA5 form and fill in parts 1 and 3
  • Original passport
  • Original residence certification
  • 1 x Photo 4 x 6 cm with white background, no glasses, business attire
  • Pay visa fee

2.2. When to submit?

All required documents need to be submitted to  RMIT Connect 14 days prior to the expiry date of your current visa.

If you are an English student close to completion of the current level, you are required to pay the tuition fees for the next level of study in advance of submitting your visa renewal documentations. Please contact RMIT Connect to know the exact amount you have to pay.

2.3. How much does it cost?

You are responsible for the visa fee (payable in Vietnam Dong with the exchange rate at the time of settling the payment). This fee is to be paid to RMIT Connect when you submit your passport. A receipt issued by the Immigration Office will be returned to you later.

  • Extension of stay permit: 10 USD
  • Length of extension: 3 months
  • 3 month single entry visa: 35 USD
  • 3 month multiple entry visa: 60 USD
  • 3-6 month multiple entry visa: 105 USD
  • 6 month to one year multiple entry visa: 145 USD

3. Overdue visas

  • Within the first 2 days of the visa expiry date, a new visa should be granted without penalties.
  • If more than 3 days have elapsed since the visa expiry date, you will be required to write an explanation letter in addition to submitting any required documents for visa renewal. You will also be required to accompany the Student Admin Officer to the Immigration Office to submit the visa application.
  • Fines for overdue visas: 500,000 – 5,000,000VND (depending on case).

For more information and support, please contact RMIT Connect via RMIT Connect Online Portal.

4. Visa exemptions

Citizens from some countries are exempt from requiring visas to enter Vietnam. However, before the exemption date has expired, students must leave the country and re-enter in order to collect a study visa arranged by RMIT University Vietnam.

More information on visa exemptions can be found here.

Download documents

 Flow Chart of the Entry Visa Procedure

 NA5 Form

 Predeparture Guide for Study Abroad students

Appropriate level insurance coverage is essential for your time in Vietnam. While you are studying at RMIT Vietnam, medical insurance is compulsory for international students with student visa to ensure your health, safety and wellbeing during your study.

Suitable medical insurance will be arranged by RMIT Vietnam on behalf of the student. The insurance fee (244 USD = 5,700,000 VND per semester) will be included in the tuition fee invoice of that semester

Notice:

1. Only international students who hold (or have a spouse or parent who hold) a Vietnam work permit, or residency permit, or one of the following visa type: NG1, NG2, NG3, NG4, LV1, LV2, ĐT, DN, NN1, NN2, NN3, PV1, PV2, TT, LĐ; and can arrange insurance on your own.

Should you choose to arrange their own medical insurance, you need to submit the following documents along with your application:

In case you don’t submit insurance waiver request after the semester starts, you have to bear the insurance fee arranged by RMIT Vietnam together with your tuition fee invoice.

2. The following students are are excluded from this health insurance package

- International students from RMIT Melbourne (Cross Campus);

- Full degree students with nationality of Sweden, Norway, and Belgium

- International students in English programs

3. International students under study abroad program will not pay this additional fee as the tuition fee (flat rate) already included the medical insurance fee.

Effective period

From first day of the semester to end of the semester:

  • Semester 1: 04 February 2019 to 16 June 2019
  • Semester 2: 03 June 2019 to 13 October 2019
  • Semester 3: 16 September 2019 to 15 February 2020

How much does it cost?

You can find the details under the non-academic fees section

Claim procedure downloads

For further details please refer to:

Insurance claim procedures.

Medical claim form.

Dental claim form.

Insurance benefits downloads

For further details please refer to:

Table of benefits.

Frequently asked questions and answers.

Talk to insurance staff on the campus

Insurance onsite schedule at Saigon South campus.

Insurance onsite schedule at Hanoi campus.

More information of the insurance can be found on the Aetna International’s website.

Students can also contact Aetna International insurance support services through its 24 hours hotline at +84 984 477 488

 

Before departure, you are required to have your study multi-entry visa to Vietnam.

At the immigration desk, you will need to show your passport, which includes your study multi-entry visa for Vietnam. Please note that the queues are usually long at the immigration counter and generally slow moving. So be patient and take the chance to observe people from different countries entering into Vietnam.

Normally, the immigration official may ask you questions before stamping your passport. Your passport will be returned to you with a stamp from immigration if you meet the visa conditions.

Once through immigration, collect your bags at the baggage carousel. Trolleys are available at no cost. 

As you walk out to the arrivals area, you may need to present your baggage tickets which will be checked against the baggage labels on your suitcases.

You will immediately feel the heat in Vietnam. For this reason, and because your flight may be quite long, be sure to dress comfortably for the trip. Sometimes the weather in Ho Chi Minh and Hanoi is quite different. Make sure you check the weather and temperature at BBC weather or world weather websites prior to your departure to avoid temperature shock. 

Tan Son Nhat airport, Ho Chi Minh city

If you are studying at Saigon South campus, the Ho Chi Minh Airport Guide website is a useful guideline for you to get to know about Tan Son Nhat airport prior to your arrival.

Taxi services from Tan Son Nhat airport

If you’ve registered for a airport pick up service, a Buddy (RMIT student), or taxi driver with a welcome board with your name and flight number will meet you at the exit of the arrival area and transport you to the hotel. Otherwise, taxis are readily available.

In Ho Chi Minh city and Hanoi, travel time from the airport to your hotel will vary depending on your arrival time in Vietnam, however, a general rule of thumb in Ho Chi Minh city is that taxi fares going to Districts 1 and 3 should not cost more than 100,000-150,000VND, while taxi fares to District 7 shouldn’t cost more than 200,000-250,000VND. Mai Linh and Vinasun taxis are metered and are generally trustworthy, so there is no need to negotiate fares before you ride. Naturally, keep an eye on the meter and if in doubt, start asking questions.

Bus service from the airport to city centre

Alternatively, you can get bus 109 from Tan Son Nhat airport to the city center (district 1) which costs around VND 20,000.

Noi Bai airport, Hanoi city

If you are studying at Hanoi campus, the Noi Bai airport website is a useful guideline for you to get to know about Noi Bai airport prior to your arrival.

Taxi services from Noi Bai airport

In Hanoi, taxi fares from the airport to the city centre vary from 290,000 - 350,000VND depending on taxi company, and around 380,000VND approximately 3 kms beyond the city centre.

Bus service from the airport to city centre

Alternatively, you can get bus 07 to Kim Ma bus station or bus 17 to Long Bien bus station which costs around VND 20,000.

RMIT Vietnam provides a free airport pick-up service for all new international students.

If you’re a new international student, complete the registration for free airport pick up form to let us know when you’ll arrive in Ho Chi Minh or Ha Noi. RMIT Student Life department will then:

  • confirm your pre-arranged accommodation with the accommodation service
  • arrange buddies to meet you at the airport when you arrive
  • give you a welcome pack
  • take you to your accommodation in Ho Chi Minh or Ha Noi.

If you’re travelling with another student, you will each need to complete your own form.

You need to complete this form at least five working days before you arrive in Ho Chi Minh or Ha Noi. If there are changes to your arrival time within this three day period, resubmit the form, or email us at international.students@rmit.edu.vn

 

Life at RMIT Vietnam

Buddy for international students

Buddy team is a group of RMIT volunteers who dedicate their time and commitment to support international students with on and off-campus services. As local students, buddies have strong knowledge and understanding about Vietnamese culture and would be a great hand to help you make the most of your time in Vietnam. Therefore, buddies can be the first contact point prior to departure from your home country and will stay in contact with you for the whole semester.

Buddy team plays a fundamental role in organising activities for International Students together with RMIT staff throughout your semester in Vietnam. The activities include airport pickup services, international orientation, city tour, cooking class, welcome dinner, Vietnamese language classes, Vietnamese culture sharing, community engagement trip and city wandering trips.

Prior to your arrival, RMIT will introduce your buddy to you via email with full details of contact information. Your buddy will contact and support with information that you would need before arriving in Vietnam.

See our activities with new international students

 

Become a buddy

You might be interested in boosting your employability and increasing leadership, interpersonal and cross-cultural communication skills by becoming a member of the Buddy team and assisting new international students.

As a Buddy, you will experience both personal and professional growth, and develop skills in a diverse range of areas. You will:

  • Building your leadership, customer service and cross-cultural communication skills
  • Getting experience working with both small and large groups of students
  • Gaining better understanding of how RMIT assists students and how to refer them to the appropriate support service
  • Improving your awareness of transition processes and how students adjust to new cultures.

“Even though we joined this team with different backgrounds, we still have some common hobbies, common weird jokes and common goals such as to improve English, to explore different cultures, being a Vietnamese ambassador as well as making friends all over the world” – Quoc Anh, Buddy team.

If you wish to become a buddy, please contact us at international.students@rmit.edu.vn

Ho Chi Minh City

Formerly known as Saigon, this fast-moving, ever-growing modern city is the economic centre of Vietnam, and is populated by almost 7.3* million people, and over 7 million motorbikes. In January 2017 HCMC was named as the world’s second most dynamic city.**

The city is open 24-7, and is home to many cafes and restaurants serving food from all around the world. The traffic is dizzying and life happens at full-speed. But beyond that are glimpses of history and culture in the gentle quiet of Chinese pagodas and the creativity of the Fine Arts Museum. Other attractions include the Opera House, French colonial-style hotels, museums and galleries, and Ben Thanh Market. The market will thrill and confuse you with its flurry of merchants pressuring you to buy everything from bread to bedding.

Accommodation

If you want to live off-campus we will link you with a recommended agent who can help you find accommodation in Ho Chi Minh City. Renting serviced and furnished apartments is far more common in Vietnam than in westernised countries. Don’t worry - we will link you with a Vietnamese student who will become your ‘buddy’ and help you out. HCMC has a wide range of guesthouses, houses, and apartments catering to all budgets, depending on location, lifestyle and individual circumstances.

Living near the RMIT Saigon South campus also gives you a great opportunity to enjoy cuisines from other countries. This modern residential area is quieter than the city and has a high population of foreigners and a variety of well-priced cafes and restaurants. Of course, the local supermarkets and convenience stores sell everything you need to prepare your own, inexpensive, meals.

RMIT offers on-campus accommodation in Saigon South. All apartments are fully furnished and air-conditioned, and you have access to exclusive study spaces, printing facilities, laundry, kitchens and recreational areas. We also have cafes and restaurants on-campus serving a range of western and Vietnamese food, plus a convenience store and coffee shops.

Explore the region

HCMC is an ideal base; it’s centrally located and has budget airlines serving all major cities in the region. During the semester break you can take the opportunity to explore beyond Vietnam. Thailand, Malaysia, Myanmar, Cambodia, and Singapore are less than two hours from HCMC. Hong Kong, China, Laos, the Philippines, and Taiwan are also easy to visit - within three to four hours direct flying time. Travel in and around Vietnam opens a world of discoveries.

Food

HCMC has a vibrant food scene, from cafes and restaurants to street food. Vietnamese food is cheap and tasty, but you can also ‘splash out’ at upmarket restaurants and bars.

You can sample the wide range of street food such as Vietnamese sandwiches, grilled seafood, rice paper salads, crab soup, sweet desserts and many other dishes served in small food stalls located at almost every street corner. You will quickly become an expert in Vietnamese food and its best-known dishes, Pho and Bun Bo, noodle dishes made tangy and satisfying when you add a squeeze of lime and a few leaves of Vietnamese mint. You’ll never be short of drink options either - there are coffee shops to tempt your tastebuds on every street corner.

If you love cooking you’ll be surprised by the number of cooking classes available; they are usually combined with a trip to the market to buy produce. Spicy, sour, bitter, salty and sweet - it’s all here in Vietnam.

Shopping

There are modern, air-conditioned shopping centres with top brands and cheap food courts throughout HCMC, and most items are readily available. However, it’s best to bring your own medications and special toiletries. One problem is buying clothes in larger sizes, but this can be overcome cheaply by having your clothes made to measure at one of the many tailors. If you love shopping in markets then you’ll love Vietnam. Admire fresh flowers, colourful lanterns and foods and spices that you’ve never seen before!  Be ready to bargain!

Transport

The most popular way to get around is by motorbike. You can rent a bike, or for individual trips you can call a motorbike taxi. To ride a motorbike of more than 50cc you need a license, and helmets are compulsory. Buses and taxies are also available, and fares in Vietnam are very cheap. Longer distance travel to other Vietnamese cities or into the countryside can be done by long-distance bus, train, and by air.

Health

Among the wide range of hospitals and different standards of health care, private hospitals are generally on par with those in the Western countries and accept international health insurance. The majority of doctors are from the US, Korea, Japan and France, as well as overseas-trained Vietnamese doctors .

At RMIT Vietnam, the health and safety of the students is a top priority. We have 24-hour security, health centres and counselling services on campus.

Climate

HCMC’s tropical climate, with its two seasons of wet and dry, brings temperature highs of between 31 and 35 degrees celsius.

 *Ref: CIA World Factbook 2017, **JLL City Momentum Index 2017

Hanoi City

Culture and history are the key aspects of this 1000 year-old city. Walk the narrow historic streets of the Old Quarter, with shops selling everything from red candlesticks to lacquerware and water puppets, and take in the sights and sounds around Hoan Kiem Lake. The lake is the focal point of Hanoi life, especially on weekends. Ngoc Son Temple was built in the 18th Century and is located in the centre of the lake, on a small island. You’ll find plenty of street traders, cafés, restaurants, tourist shops and art galleries in this historical area.

Food

You could spend a week eating your way through walking the maze of bustling streets in the Hanoi’s Old Quarter and never eat the same meal twice; dozens of street hawkers sell a staggering variety of street food. Vietnamese food is cheap and tasty, but you can also ‘splash out’ at upmarket restaurants and bars. You will quickly become an expert in Vietnamese food and its best-known dishes, Pho and Bun Bo, noodle dishes made tangy and satisfying when you add a squeeze of lime and a few leaves of Vietnamese mint. You’ll never be short of drink options either - there are coffee shops to tempt your tastebuds on every street corner. If you love cooking you’ll be surprised by the number of cooking classes available; they are usually combined with a trip to the market to buy produce. Spicy, sour, bitter, salty and sweet - it’s all here in Hanoi. 

Accommodation

RMIT will link you with a recommended agent who can help you find accommodation in Hanoi. Renting serviced and furnished apartments is far more common in Vietnam than in westernised countries. Don’t worry - we will link you with a Vietnamese student who will become your ‘buddy’ and help you out.

Transport

The most popular way to get around is by motorbike. You can rent a bike, or for individual trips you can call a motorbike taxi. To ride a motorbike of more than 50cc you need a license, and helmets are compulsory. Buses and taxies are also available, and fares in Vietnam are very cheap. Longer distance travel to other Vietnamese cities or into the countryside can be done by long-distance bus, train, and by air.

Health

Among the wide range of hospitals and different standards of health care, private hospitals are generally on par with those in the Western countries and accept international health insurance. The majority of doctors are from the US, Korea, Japan and France, as well as overseas-trained Vietnamese doctors. At RMIT Vietnam, the health and safety of the students is a top priority. We have 24-hour security, health centres and counselling services on campus.

Explore the region

Outside the city centre you can visit many traditional handicraft villages in the suburbs. In the past when there were not many providers of handicraft, a lot of Vietnamese people in the countryside had to make handicraft works to meet their own needs. Each village specialises in a type of handicraft and the techniques were always kept secret. When visiting these villages, you will see the process of making products and even have chance to do handicraft yourself. It is a great way to escape from the stressful daily life in the city and enjoy fresh air in the countryside.

Hanoi has budget airlines serving all major cities in Vietnam, and 53 cities worldwide. During the semester break you can take the opportunity to explore beyond Vietnam; Hanoi has direct flights to many countries in the region, including Hong Kong, China, South Korea, Japan, Malaysia and Thailand.

Climate

Hanoi has a humid sub-tropical climate with four distinct seasons. 
The hottest months are May-September, with highs of 30-33 degrees Celcius during the day and lowest temperatures around 25 degrees Celcius at night. Winters are comparatively cold and dry. The coolest months are December to March, with highs of around 20 degrees Celcius and lows of 13-15 degrees Celcius at night. However some days may drop to below 10 degrees. The hottest and wettest months are May to September, and daily afternoon/evening downpours are common.

Accommodation for international students

The standard of accommodation in Ho Chi Minh is very good with a wide range of guesthouses, houses and apartments catering to all budgets, depending on location, lifestyle and individual circumstances.

Buddy team is a good source of reference and support for all new international students.

On campus accommodation

On campus accommodation is highly recommended for students who would like to live on the campus and only within 5 minutes to classrooms and other facilities on the campus.

Due to the limited availability, you are encouraged to submit the application for on campus accommodation as soon as you submit the Offer Acceptance to study at RMIT Vietnam.

More information and application can be found on student accommodation page.

Short term accommodation

International students still living overseas can book their temporary accommodation pre-departure (prior to them leaving home) by booking through Agoda or TripAdvisor. Please read carefully the review/evaluation from the past customers for your reference before making the booking.

If you would prefer to prearrange your accommodation from overseas make sure you are aware of the terms and conditions of the agreement. Accommodation providers may charge fees for cancellations or breaking a lease. You will need to check these fees and charges with each provider as they are independent of RMIT. If you have any queries or concerns please email international.students@rmit.edu.vn for further support.

Long term accommodation

Ho Chi Minh

Three minutes from the campus, Phu My Hung is Ho Chi Minh City’s “satellite city” which is home to international residents from all over the world including Koreans, Japanese, Taiwanese, Americans, Australians and more. Apartments, villas, condos are surrounded by green spaces and are well-equipped with sports clubs, swimming pools, shops, cafes and restaurants.

For those who enjoy the liveliness of the city centre, Districts 1 and 3 are the places to live. Their narrow, multi-floored townhouses are ideal places to experience a dynamic, colourful day and night-life with bars, cafes and street food stalls open until early morning.

Ha Noi

International students have a wide range of accommodation options in different locations with well-equipped apartments close to historical areas and modern amenities.

RMIT University Vietnam's Hanoi City campus is at the Handi Resco Building on the banks of one of Hanoi's most picturesque lakes. The campus location is fitted with the latest state-of-the-art learning facilities, including the use of multimedia technology and other innovative features to allow small group learning in an informal, collaborative setting.

We offer international students a wide range of accommodation in different locations, with well-equipped apartments in from historical areas and modern locations. We will provide you with housing support to search for the accommodation that best suits you. In addition, when you arrive in Hanoi you may choose to stay in a short-term rental house and find your ideal house later.

You are encouraged to set up a local bank account as soon as possible. There are a number of international banks operating in Vietnam. These include HSBC, Shinhan and Standard Chartered as some of the most prominent international banks. Vietcombank is a local bank recommended for its good banking services.

 

You can withdraw USD and VND over the counter at banks. VND can also be withdrawn from ATM machines around town, however, you cannot withdraw USD from ATMs. It is common to make payments using VISA/Mastercard debit or credit cards at supermarkets, restaurants, and hotels, etc., but cash remains the most common form of payment for goods and services.

 

It is possible to make international transactions from a local bank account to your account in your home country. Your local bank can provide information on this, including advice on online banking services.