Resources, frequently asked questions and relevant information for RMIT students
Updated: 27 July 2021, 5:00PM
The health and safety of our RMIT community is our highest priority as we continue to monitor the developing COVID-19 situation in Vietnam. Please see the latest update below for your information.
Based on careful consideration of the current COVID-19 developments as well as the Government guidelines, we have made a decision on the learning and teaching mode in the upcoming weeks.
Watch the video message from Executive Dean (Academic & Students) Professor Rick Bennett to learn more.
We know that the above announcement might not be to every student’s preference. Please understand that this decision was made and assessed thoroughly based on the potential impact of the different scenarios on the quality of learning and teaching and the student experience, while prioritising the wellbeing of our RMIT community in each campus.
A reminder that a range of online support services are available to you. Read more below in the section “Student services and support available to students learning remotely”.
Please contact Student Connect if you have any questions or need support.
Postgraduate students and English language students will be notified by their Schools of any changes to their current study arrangements.
Student services will be operational online, including Library, Student Academic Success, Student Connect, Wellbeing, and Careers.
Free delivery of library books to students' address
24/7 access to online resources
Online Ask-a-librarian chat and consultation services
Student Academic Success (SAS):
Find schedules and book appointments through the SAS website.
Student Connect online portal
Phone: +84 24 3724 5930 (Hanoi), +84 28 3776 1306 (Saigon South)
Equitable Learning Services (ELS)
Academic and Wellbeing Integration Advising
Access to the Hanoi and SGS campuses is now closed following the latest directives of the local authorities. Accordingly, the issuance of RMIT's certified documents and student document pickup is temporarily paused on campus. Visa applications and visa extensions will be processed when Directive 16 finishes. Please stay updated via Student eXpress sent directly to your mailbox or this page. If you need more support, please contact Student Connect.
If you are impacted by COVID-19 (e.g. you live in a neighbourhood or apartment building that is locked down; or you have been in contact with a confirmed or suspected case), please report to Student Connect immediately.
If you have any wellbeing enquiries, please contact the RMIT Academic & Wellbeing Integration team at firstname.lastname@example.org.
The wellbeing and safety of our students across our three campuses, HCMC, Hanoi and Danang, is our top priority at RMIT.
The Vietnamese government has recently declared a new strategy for COVID-19 prevention which is 5K and vaccine, to protect everybody’s health and safety. Following that, the Government has been activating the COVID 19 vaccination rollout with the target of getting 75 million people vaccinated in the country. Resolution 21 has been issued, setting the priority order of those who will receive the vaccine, educational staff and students are included among nine priority groups.
We are pleased to have made really good progress with our discussions with the Vietnamese government and will soon be able to share more details of our voluntary vaccination program available to all RMIT students.
Details around the program, timing and eligibility will be shared soon.
The RMIT vaccination program is voluntary and entirely at the choice and discretion of the individual student.
Students are free to choose to receive a vaccination outside of the RMIT vaccination program, participation is not mandatory.
All students and staff who enter our RMIT campuses must complete a daily health declaration form prior to coming to campus.
The health declaration will assess:
If you are granted access to campus, please show your declaration result (email with green tick) to Security upon your arrival on campus to activate your access for that day.
The declaration will expire each night at 11.59pm. Hence, a new form must be completed every day before you attend campus.
If you are feeling unwell or have received a red cross (X) after finishing your declaration, DO NOT go to campus. Instead, stay home, seek medical advice and support where relevant.
Students that are declined campus access after the online health declaration, will be asked to self-evaluate based on the Government’s advice and the University instructions as detailed here. At risk cases will be monitored and followed up. Please contact Student Connect if you have any queries.
A reminder that all students are now asked to show your RMIT ID and personal ID/ driving license / passport, and pull down your mask at the entrances to check-in. This new requirement is applicable in all our campuses until further notice.
In the current COVID-19 situation, the University recommends that you carefully consider any travel arrangements, and be prepared to comply with any government directives.
If you travel to an area that is listed by the government as an “affected area of risk”, you will be required to complete the government mandate of centralised quarantine and/or self-isolation at home for a period of at least 21 days upon your return.
You may be instructed to provide evidence of one (or more) negative COVID tests in accordance with the Centres for Disease Control (CDC) requirements.
Because this is an ever-changing situation, it is difficult to predict which areas will be determined as “affected”. Therefore, we advise you to take a cautious approach to travelling.
Please note, you will NOT be allowed access to campus if you have travelled to an affected area or have had close contact in connection with a confirmed or potential COVID-19 case.
Visitor and alumni access to our Hanoi, Da Nang and Saigon South campuses is now paused until further notice.
Following the guidance of the authorities, all indoor and outdoor REC facilities at the Saigon South and Hanoi campuses are now closed. This means all fitness-related activities and classes will be postponed until further notice.
Under the Government plan of verifying expatriates currently residing in Vietnam, all international students and staff should expect a visit by the local police to verify documentation. They would also recommend you to take a COVID-19 test if you have recently travelled out of your residential location to another city or province.
In such cases, the local authorities will arrange the COVID-19 test at a local health clinic for you. Please inform the International Student Support team at email@example.com (for students) or Human Resources at firstname.lastname@example.org (for staff) if you are contacted and require support.
As this is a dynamic and ever-evolving situation, COVID-19 preventative measures are still strictly required – especially wearing masks, visibly wearing your IDs at all times on campus, social distancing where possible, maintaining excellent personal hygiene, using hand sanitiser and limiting large gatherings.
Please follow the latest 5K advice from the Vietnam Ministry of Health, and ensure you continue to monitor the RMIT public website and your RMIT email address for government guidance and directives. If you are unwell, DO NOT come to campus.
While we aim to provide the essential facts on the current COVID-19 situation in our updates, you can find the latest official information from the Government and local health authorities through these links: Vietnamese Government's news site and official Facebook page, Ministry of Health, Ho Chi Minh City Centre for Disease Control, Hanoi Centre for Disease Control and Da Nang Centre for Disease Control.
If you have any questions or assistance requests, Student Connect will be ready to help you. If you have any wellbeing enquiries, please contact the RMIT Academic & Wellbeing Integration team at email@example.com.
At RMIT, we care deeply about the safety and wellbeing of our staff, students and the wider RMIT community. Remaining safe and healthy is the responsibility of each of us, and it’s our role to set and maintain our high standards on all campuses, and ensure our community and visitors comply.
1. If you are unwell, stay at home, and please do not come to campus
2. Maintain good personal hygiene
3. Visible ID wearing is mandatory across all areas of campus (except while exercising in designated fitness areas) and must not be shared.
4. Mandatory online health declaration: view the instructions
5. Mandatory temperature checking at the entrance
6. Face masks are mandatory on campus, with the following exceptions:
7. Face masks should be worn at all other times, including when you have finished eating/drinking, and in meetings of all sizes.
8. Face masks should be worn when travelling to and from campus
We regularly update the list of high-risk locations for COVID-19 infection across Vietnam on our website. We encourage you to check the list frequently and strictly follow the guidelines provided by the Government and RMIT to keep yourself and our community safe.
You must not attend campus if you are unwell for any reason, especially if you are having any flu-like symptoms of fever, runny nose, sore throat and/or cough. However, if you become unwell while on campus, please telephone or email our health centres to discuss your situation. Do not attend in person until you have made the initial call.
RMIT Health Centre - Saigon South campus
Phone: (028) 3776 1360
RMIT Health Centre - Hanoi campus
Phone: (024) 3201 2601
If you are in Danang and feeling unwell, please contact International SOS for assistance.
Situations like this can be hard, so if you require extra support or information, contact Student Connect.
For SEUP students, please choose from one of the options below:
SGS: firstname.lastname@example.org or (028) 37761338
DN: email@example.com or (0236) 3552773
HN: firstname.lastname@example.org or (024) 37245945
Please visit the following websites to stay up-to-date with the latest information.
The Vietnamese Government website
Vietnamese health authorities
Phone number list of local medical centres
Your lecturers and RMIT staff are working hard behind the scenes to ensure that you get an amazing online learning experience!
The REC facilities in both the Saigon South and Hanoi campuses are temporarily closed.
The University is continuing to monitor the situation closely, and regularly communicates with students through emails as new information becomes available. This page will be updated regularly with the latest information.
For all media enquiries, please contact: email@example.com