Alert: Coronavirus (COVID-19)

Alert: Coronavirus (COVID-19)

Resources, frequently asked questions and relevant information for RMIT staff, students and external visitors. [Updated: 21 March 2023, 11:00am]

Alert: Coronavirus (COVID-19)

Resources, frequently asked questions and relevant information for RMIT staff, students and external visitors. [Updated: 21 March 2023, 11:00am]

Access to campus

From Tuesday 19 July, staff, students and visitors are no longer required to be vaccinated or hold a valid medical exemption to attend any RMIT campus or facility. 

Staff, students and visitors no longer need to show proof of vaccination to attend campus. 

When you forget your RMIT student card

In case you forget your RMIT student card, you need to follow the steps below to gain access to the campus:

  • Step 1: At the main gate, declare to the security guard that you forget your RMIT student ID card
  • Step 2: Scan the QR code provided by the security guard and fill in the form to ensure an authenticity check. Please use your RMIT email with the domain rmit.edu.vn)
  • Step 3: Check your inbox and open the confirmation email from health.safety@rmit.edu.vn with the subject [Confirmation of forget badge No. ...] OHSS&S Notification
  • Step 4: Show the confirmation email to the security guard and follow their instructions to access campus

Students are required to wear RMIT student cards on campus at all times to ensure campus safety and security.

Please note that your request to access campus will be denied if you forget your card more than once a month.

Effective as of 4 May, RMIT Vietnam no longer uses the PC-Covid app to monitor campus access in SGS, Hanoi and Danang campuses for staff, students and routine contractors.

From Tuesday 19 July, staff, students and visitors are no longer required to be vaccinated or hold a valid medical exemption to attend any RMIT campus or facility. 

Staff, students and visitors no longer need to show proof of vaccination to attend campus. 

Getting vaccinated remains the best way to protect yourself and others from severe illness due to COVID-19. We will of course keep strongly encouraging our staff and students to vaccinate against COVID-19.

You are still required to follow F protocols. Please visit this page F0 / F1 / F2 protocol for details. 

 

Important note:

Campus access for alumni’s guests: The alumni e-card can only grant campus access to alumni themselves, therefore cannot support alumni to bring their guests, families, and friends to the campus.  

Only alumni with valid alumni cards and guests with appointments with staff can access the campuses. If alumni violate this policy by bringing or/and supporting outsiders to enter the campuses, your access may be banned for a year.

About alumni e-card: To bring you a more secure, sustainable, hygienic, and connected campus, RMIT Vietnam Alumni is glad to introduce the alumni e-card, which is an exclusive QR code for alumni to access campuses and use REC & library services. Please follow the instructions below to access the campuses as alumni:

Access the campus as alumni: The alumni e-card is a must for alumni to access the campuses. PLEASE MAKE SURE THAT YOU SUCCESSFULLY CREATE THE E-CARD BEFORE ARRIVING AT THE CAMPUS to avoid waiting time.

How to create an alumni e-card?

To create your own alumni e-card, you need to follow a 2-step process: 

- Step 1: Create an Alumni network account. Find the tutorial video HERE. 

- Step 2: Create an alumni e-card. Find the tutorial video HERE. If you do not receive the verification code email, please check your Junk mail/Spam box. After 3 minutes if you still cannot find it, please reach out to us via alumni@rmit.edu.vn or the fan page RMIT Vietnam Alumni.

Support: Our working hours are from 9 AM – 5 PM from Monday to Friday, except on holiday. If you contact us outside working hours, please expect a response in the upcoming working days.

Alumni access to REC facilities and services:  

If you intend to visit REC on the SGS campus, please read the instructions here carefully. 

On the Hanoi campus, indoor REC facilities on campus are not available for alumni currently. Outdoor sports venues, including the football pitch and basketball court, are available upon request and usage fees may apply.

For more information, please contact the REC team:

SGS campus:

Hanoi campus:

RMIT Vietnam can now welcome visitors that have appointments with an RMIT staff member. 

From Tuesday 19 July 2022, visitors are no longer required to be vaccinated or hold a valid medical exemption to attend any RMIT campus.

As per the Vietnamese Government guidelines, masks are still required outdoors (places of mass gatherings) and indoors (when you are in close contact). It’s also important to remember good hygiene and to regularly wash hands with soap or hand sanitiser. 

Students and Staff: What to do if you're impacted

If you're an F0 / F1 / F2 on-campus or off-campus, there are certain actions we require you to do.

Please visit this page F0 / F1 protocol for details.

COVID-19 safe practices on campus

In compliance with the requirements from the relevant authorities and RMIT’s own protocols, here are the COVID-19 safe practices that all people on campus must comply with:  

  • As per the Vietnamese Government’s guidelines, it is strongly encouraged that staff wear masks if they are regularly exposed to the public and crowds. This includes staff in our reception areas and at service desks.   
  • Do not leave your mask unattended or in community spaces, and dispose of any used masks in the bin. 
  • You must display your RMIT ID card at all times.
  • You must maintain good personal hygiene and regularly wash your hands with soap or hand sanitiser.        

Information and support

If you need any support and have any enquiries, please contact Student Connect. 

 
For SEUP students, please choose from one of the options below:

You must not attend campus if you are unwell for any reason, especially if you are having any flu-like symptoms of fever, runny nose, sore throat and/or cough. However, if you become unwell while on campus, please telephone or email our health centres to discuss your situation. Do not attend in person until you have made the initial call.

RMIT Health Centre - Saigon South campus

RMIT Health Centre - Hanoi campus

If you are in Danang and feeling unwell, please contact International SOS for assistance.

  • Situations like this can be hard, so if you require extra support or information, contact Student Connect.

For SEUP students, please choose from one of the options below:

  • SGS: seup.adminhcm@rmit.edu.vn or (028) 37761338

  • DN: seup.admindn@rmit.edu.vn or (0236) 3552773

  • HN: seup.adminhn@rmit.edu.vn or (024) 37245945

We’d encourage you to continue making use of all the student services that are available online, including Library, Student Academic Success, Student Connect, Wellbeing, Careers and Fitness services. More online events and activities will be sent directly to your mailbox via Campus Buzz.

RMIT Library:

  • 24/7 access to online resources

  • Online Ask-a-librarian chat and consultation services 

Student Academic Success (SAS):

Student Connect:

  • Student Connect online portal

  • Phone: +84 24 3724 5930 (Hanoi), +84 28 3776 1306 (Saigon South)

Wellbeing services:

Careers services:

REC fitness services (for students 18 years and older) 

Please visit the following websites to stay up-to-date with the latest information.

The Vietnamese Government website

Vietnamese health authorities

Phone number list of local medical centres

Vietnamese media

The University is continuing to monitor the situation closely, and regularly communicates with students through emails as new information becomes available. This page will be updated regularly with the latest information.

For all media enquiries, please contact: communications@rmit.edu.vn

 

Frequently Asked Questions

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Find the answers to frequently asked questions about staying safe, campus access and what RMIT is doing to support our community.

Find out more