Alert: Coronavirus (COVID-19)

Resources, frequently asked questions and relevant information for RMIT students

Updated: 27 July 2021, 5:00PM

The health and safety of our RMIT community is our highest priority as we continue to monitor the developing COVID-19 situation in Vietnam. Please see the latest update below for your information.

Updated Semester 2 plan for higher education students

Based on careful consideration of the current COVID-19 developments as well as the Government guidelines, we have made a decision on the learning and teaching mode in the upcoming weeks.

Watch the video message from Executive Dean (Academic & Students) Professor Rick Bennett to learn more.

In summary:

  • Week 3 to Week 6 (12 July to 7 August) are now confirmed to be conducted 100% online in both Saigon South and Hanoi City campuses for all undergraduate programs.
  • During Week 7, depending on Government directives, a decision will be made if the remainder of Semester 2 will be taught entirely on-campus or 100% online.

We know that the above announcement might not be to every student’s preference. Please understand that this decision was made and assessed thoroughly based on the potential impact of the different scenarios on the quality of learning and teaching and the student experience, while prioritising the wellbeing of our RMIT community in each campus.

A reminder that a range of online support services are available to you. Read more below in the section “Student services and support available to students learning remotely”. 

Please contact Student Connect if you have any questions or need support.

Postgraduate students and English language students will be notified by their Schools of any changes to their current study arrangements.

Student services and support available to students learning remotely

Student services will be operational online, including Library, Student Academic Success, Student Connect, Wellbeing, and Careers.

RMIT Library:

  • Free delivery of library books to students' address

  • 24/7 access to online resources

  • Online Ask-a-librarian chat and consultation services 

Student Academic Success (SAS):

Student Connect:

  • Student Connect online portal

  • Phone: +84 24 3724 5930 (Hanoi), +84 28 3776 1306 (Saigon South)

Wellbeing services:

  • Counselling

  • Equitable Learning Services (ELS)

  • Academic and Wellbeing Integration Advising

  • Safer Community

Careers services:

Paused access to Student Connect for important documents 

Access to the Hanoi and SGS campuses is now closed following the latest directives of the local authorities. Accordingly, the issuance of RMIT's certified documents and student document pickup is temporarily paused on campus. Visa applications and visa extensions will be processed when Directive 16 finishes. Please stay updated via Student eXpress sent directly to your mailbox or this page. If you need more support, please contact Student Connect.

Have you been impacted by COVID-19?

If you are impacted by COVID-19 (e.g. you live in a neighbourhood or apartment building that is locked down; or you have been in contact with a confirmed or suspected case), please report to Student Connect immediately.

If you have any wellbeing enquiries, please contact the RMIT Academic & Wellbeing Integration team at wellbeingintegration@rmit.edu.vn.

RMIT to offer voluntary vaccination program to students

The wellbeing and safety of our students across our three campuses, HCMC, Hanoi and Danang, is our top priority at RMIT.

The Vietnamese government has recently declared a new strategy for COVID-19 prevention which is 5K and vaccine, to protect everybody’s health and safety. Following that, the Government has been activating the COVID 19 vaccination rollout with the target of getting 75 million people vaccinated in the country. Resolution 21 has been issued, setting the priority order of those who will receive the vaccine, educational staff and students are included among nine priority groups.

We are pleased to have made really good progress with our discussions with the Vietnamese government and will soon be able to share more details of our voluntary vaccination program available to all RMIT students.

Details around the program, timing and eligibility will be shared soon.

To learn more about the vaccines we have found these detailed resources here and here and of course you can speak to your doctor directly.

Students accessing COVID-19 vaccinations outside of the RMIT program

The RMIT vaccination program is voluntary and entirely at the choice and discretion of the individual student.

Students are free to choose to receive a vaccination outside of the RMIT vaccination program, participation is not mandatory. 

Daily health declaration for all campuses

All students and staff who enter our RMIT campuses must complete a daily health declaration form prior to coming to campus.

The health declaration will assess:

  • if you have any COVID-related symptom;
  • if you are considered a close contact of a positive case;
  • if you have travelled to a high-risk location;
  • if you are fit to attend campus.

If you are granted access to campus, please show your declaration result (email with green tick) to Security upon your arrival on campus to activate your access for that day.

The declaration will expire each night at 11.59pm. Hence, a new form must be completed every day before you attend campus.

If you are feeling unwell or have received a red cross (X) after finishing your declaration, DO NOT go to campus. Instead, stay home, seek medical advice and support where relevant.

Students that are declined campus access after the online health declaration, will be asked to self-evaluate based on the Government’s advice and the University instructions as detailed here. At risk cases will be monitored and followed up. Please contact Student Connect if you have any queries. 

A reminder that all students are now asked to show your RMIT ID and personal ID/ driving license / passport, and pull down your mask at the entrances to check-in. This new requirement is applicable in all our campuses until further notice.

Travel considerations in the current situation

In the current COVID-19 situation, the University recommends that you carefully consider any travel arrangements, and be prepared to comply with any government directives.

If you travel to an area that is listed by the government as an “affected area of risk”, you will be required to complete the government mandate of centralised quarantine and/or self-isolation at home for a period of at least 21 days upon your return.

You may be instructed to provide evidence of one (or more) negative COVID tests in accordance with the Centres for Disease Control (CDC) requirements.

Because this is an ever-changing situation, it is difficult to predict which areas will be determined as “affected”. Therefore, we advise you to take a cautious approach to travelling.

Please note, you will NOT be allowed access to campus if you have travelled to an affected area or have had close contact in connection with a confirmed or potential COVID-19 case.

  • If you are required to miss classes because of quarantine or self-isolation, you should immediately declare with Student Connect and contact your lecturers (via email or through CANVAS) to inform them and make arrangements for continuing your study during your time away from campus.
  • If you have any wellbeing enquiries, please contact the RMIT Academic & Wellbeing Integration team at wellbeingintegration@rmit.edu.vn.
  •  Please refer to this web page for more instructions.

No visitors to all campuses

Visitor and alumni access to our Hanoi, Da Nang and Saigon South campuses is now paused until further notice. 

REC facilities closed in Saigon South and Hanoi

Following the guidance of the authorities, all indoor and outdoor REC facilities at the Saigon South and Hanoi campuses are now closed. This means all fitness-related activities and classes will be postponed until further notice.

Important notes for international students and staff

Under the Government plan of verifying expatriates currently residing in Vietnam, all international students and staff should expect a visit by the local police to verify documentation. They would also recommend you to take a COVID-19 test if you have recently travelled out of your residential location to another city or province.

In such cases, the local authorities will arrange the COVID-19 test at a local health clinic for you. Please inform the International Student Support team at international.students@rmit.edu.vn (for students) or Human Resources at hr@rmit.edu.vn (for staff) if you are contacted and require support.

Remaining vigilant and COVIDSafe

As this is a dynamic and ever-evolving situation, COVID-19 preventative measures are still strictly required – especially wearing masks, visibly wearing your IDs at all times on campus, social distancing where possible, maintaining excellent personal hygiene, using hand sanitiser and limiting large gatherings. 

Please follow the latest 5K advice from the Vietnam Ministry of Health, and ensure you continue to monitor the RMIT public website  and your RMIT email address for government guidance and directives. If you are unwell, DO NOT come to campus.  

While we aim to provide the essential facts on the current COVID-19 situation in our updates, you can find the latest official information from the Government and local health authorities through these links: Vietnamese Government's news site and official Facebook pageMinistry of HealthHo Chi Minh City Centre for Disease ControlHanoi Centre for Disease Control and Da Nang Centre for Disease Control.

You can also contact the hotlines of the district medical centres in Hanoi and Ho Chi Minh City.

If you have any questions or assistance requests, Student Connect will be ready to help you. If you have any wellbeing enquiries, please contact the RMIT Academic & Wellbeing Integration team at wellbeingintegration@rmit.edu.vn.

RMIT Vietnam COVID-safe rules for campus

At RMIT, we care deeply about the safety and wellbeing of our staff, students and the wider RMIT community. Remaining safe and healthy is the responsibility of each of us, and it’s our role to set and maintain our high standards on all campuses, and ensure our community and visitors comply. 

Some of our health, safety and wellbeing standards remain permanent:

1. If you are unwell, stay at home, and please do not come to campus

  • Stay home and rest, seek medical advice, or call ISOS.
  • If you present at any campus entrance with a temperature exceeding 37 or a fever, you will not be granted access to campus.

2. Maintain good personal hygiene

  • Wash your hands and use hand sanitiser thoroughly and regularly  
  • Do not leave your mask unattended or in community spaces 
  • Dispose of any used masks in the bin  
  • Cough and sneeze into your elbow 
  • Do not spit

3. Visible ID wearing is mandatory across all areas of campus (except while exercising in designated fitness areas) and must not be shared.

During the current period of COVID-19 restrictions, the following COVID-safe campus rules apply in Vietnam. These may ease in time – but are to be strictly followed until further notice:

4. Mandatory online health declaration: view the instructions

5. Mandatory temperature checking at the entrance

6. Face masks are mandatory on campus, with the following exceptions: 

  • While exercising in designated fitness areas
  • During class time (due to the duration, and the high level of communication and engagement required)
  • While sitting at your desk (due to the duration)
  • While eating and drinking

7. Face masks should be worn at all other times, including when you have finished eating/drinking, and in meetings of all sizes.

8. Face masks should be worn when travelling to and from campus

High-risk locations in Vietnam

Text And Media Image

We regularly update the list of high-risk locations for COVID-19 infection across Vietnam on our website. We encourage you to check the list frequently and strictly follow the guidelines provided by the Government and RMIT to keep yourself and our community safe.

Have questions? 

If you need any support and have any enquiries, please contact Student Connect
 
For SEUP students, please choose from one of the options below:

Need support or feeling unwell?

You must not attend campus if you are unwell for any reason, especially if you are having any flu-like symptoms of fever, runny nose, sore throat and/or cough. However, if you become unwell while on campus, please telephone or email our health centres to discuss your situation. Do not attend in person until you have made the initial call.

RMIT Health Centre - Saigon South campus

RMIT Health Centre - Hanoi campus

If you are in Danang and feeling unwell, please contact International SOS for assistance.

  • Situations like this can be hard, so if you require extra support or information, contact Student Connect.

For SEUP students, please choose from one of the options below:

  • SGS: seup.adminhcm@rmit.edu.vn or (028) 37761338

  • DN: seup.admindn@rmit.edu.vn or (0236) 3552773

  • HN: seup.adminhn@rmit.edu.vn or (024) 37245945

More information

Please visit the following websites to stay up-to-date with the latest information.

The Vietnamese Government website

Vietnamese health authorities

Phone number list of local medical centres

Vietnamese media

Information for students

Stay up-to-date

The University is continuing to monitor the situation closely, and regularly communicates with students through emails as new information becomes available. This page will be updated regularly with the latest information.

For all media enquiries, please contact: communications@rmit.edu.vn