Alert: Coronavirus (COVID-19)

Resources, frequently asked questions and relevant information for RMIT students

Updated: Tuesday 18 May 2021, 1:00PM

The health and safety of our RMIT community is our highest priority as we continue to monitor the latest developing COVID-19 situation in Vietnam. Please see the latest update below for your information.

New requirement at check-in in all campuses

We have recently recorded cases where non-RMIT people entered our campuses with a borrowed ID. ID cards are not transferrable or to be shared for campus access, any cases of this will be referred to student conduct.

To ensure the security and safety of our community, all students are now asked to show your RMIT ID and personal ID/ driving license / passport, and pull down your mask at the entrances to check-in. This new requirement is applicable in all our campuses until further notice. We appreciate your cooperation on this matter.

New directives from HCMC’s People’s Committee

Our Critical Incident Management Team (CIMT) had an emergency meeting in the morning of 18 May in response to the overnight directives of the Ho Chi Minh City People’s Committee regarding the learning and teaching activities of educational institutions in the current COVID-19 situation.

Please rest assured that we are closely investigating the impact and looking at options for online and/or face-to-face delivery of classes at the Saigon South campus for the remaining days of Semester 1 2021. SEUP English courses will continue to be delivered online with some exceptions to be communicated through the School.

We will advise you of any update soon and ask for your kind patience as we devise the best response for our community in accordance with government guidelines.

What does it mean for Saigon South students?

For the time being, on-campus classes continue for higher education students at the Saigon South campus.

All non-classroom learning functions and non-classroom access to campus will be restricted immediately, including the REC outdoor facilities.

We advise you NOT to come to campus unless you have classes. You should also leave campus as soon as your classes have ended for the day.

All students coming to campus must strictly adhere to COVID-safe measures – especially wearing masks, visibly wearing your IDs at all times on campus, social distancing where possible, maintaining excellent personal hygiene, using hand sanitiser and limiting large gatherings.

If you have any questions or assistance requests, RMIT Connect will be ready to help you. If you have any wellbeing enquiries, please contact the RMIT Academic & Wellbeing Integration team at wellbeingintegration@rmit.edu.vn.

No visitors to all campuses

Visitor and alumni access to our Hanoi, Da Nang and Saigon South campuses is now paused until further notice. 

REC facilities closed in Saigon South and Hanoi

Following the guidance of the authorities, all indoor and outdoor REC facilities at the Saigon South and Hanoi campuses are now closed. This means all fitness-related activities and classes will be postponed until further notice.

Important notes for international students and staff

Under the Government plan of verifying expatriates currently residing in Vietnam, all international students and staff should expect a visit by the local police to verify documentation. They would also recommend you to take a COVID-19 test if you have recently travelled out of your residential location to another city or province.

In such cases, the local authorities will arrange the COVID-19 test at a local health clinic for you. Please inform the International Student Support team at international.students@rmit.edu.vn (for students) or Human Resources at hr@rmit.edu.vn (for staff) if you are contacted and require support.

Restricted access to Hanoi campus

There is no access to the Hanoi campus for students, alumni and student employees from 9pm 7 May 2021 until further notice.

All Hanoi students are studying online from Monday 10 May until the end of Semester 1. 

As students, you will only be granted access to RMIT Student Connect under the following special circumstances, after you have completed mandatory medical declaration and passed a security screening:

  • Pick up or drop off time-sensitive visa documents
  • Pick up medical insurance cards
  • Pick up confirmation letters

Access to Hanoi campus for the above mentioned special circumstances will only be available from 9am-12pm Thursdays.

Student services and support available to students learning remotely

RMIT Library:

  • Free delivery of library books to students' address

  • 24/7 access to online resources

  • Online Ask-a-librarian chat and consultation services 

Student Academic Success (SAS):

RMIT Connect:

Wellbeing Services:

  • Counselling

  • Equitable Learning Services (ELS)

  • Academic and Wellbeing Integration Advising

  • Safer Community 

Online health declaration process for all campuses

There are mandatory requirements you must fulfill to access any RMIT campus. Please read this information carefully as you will not be allowed on campus if you do not meet these requirements.  

1. All students MUST complete an online health declaration. The form can be accessed via this link with your RMIT identification details. 

If you do not complete the health declaration, you will not be granted access to campus. 

Students that are declined campus access after the online health declaration, will be asked to self-evaluate based on the Government’s advice and the University instructions as detailed here. At risk cases will be monitored and followed up. Please contact RMIT Connect if you have any queries. 

2. On the first day of your return to campus, you MUST go to the locations below to collect a security sticker and get your temperature checked before going to your study area. 

Saigon South campus: Under the canopy between AB1 and AB2 – click here for details.  
Hanoi campus: Student Commons room, Level 1, Tower B - click here for details. 
Da Nang campus: Receptionist area  
 
Please note that the colour of the stickers may be changed every 14 days. To obtain a new sticker after 14 days, you’ll need to fill out the health declaration form again. 

Remaining vigilant and COVIDSafe

We regularly update the high-risk locations for COVID-19 infection across Vietnam on this web page. We encourage you to check the page frequently and strictly follow the listed guidelines to keep yourself and our community safe.

As this is a dynamic and ever-evolving situation, COVID-19 preventative measures are still strictly required – especially wearing masks, visibly wearing your IDs at all times on campus, social distancing where possible, maintaining excellent personal hygiene, using hand sanitiser and limiting large gatherings. 

Please follow the latest 5K advice from the Vietnam Ministry of Health, and ensure you continue to monitor the RMIT public website  and your RMIT email address for government guidance and directives. If you are unwell, DO NOT come to campus.  

While we aim to provide the essential facts on the current COVID-19 situation in our updates, you can find the latest official information from the Government and local health authorities through these links: Vietnamese Government's website and official Facebook pageMinistry of HealthHo Chi Minh City Centre for Disease ControlHanoi Centre for Disease Control and Da Nang Centre for Disease Control.

If you have any questions or assistance requests, RMIT Connect will be ready to help you. If you have any wellbeing enquiries, please contact the RMIT Academic & Wellbeing Integration team at wellbeingintegration@rmit.edu.vn.

RMIT Vietnam COVID-safe rules for campus

At RMIT, we care deeply about the safety and wellbeing of our staff, students and the wider RMIT community. Remaining safe and healthy is the responsibility of each of us, and it’s our role to set and maintain our high standards on all campuses, and ensure our community and visitors comply. 

Some of our health, safety and wellbeing standards remain permanent:

1. If you are unwell, stay at home, and please do not come to campus

  • Stay home and rest, seek medical advice, or call ISOS.
  • If you present at any campus entrance with a temperature exceeding 37 or a fever, you will not be granted access to campus.

2. Maintain good personal hygiene

  • Wash your hands and use hand sanitiser thoroughly and regularly  
  • Do not leave your mask unattended or in community spaces 
  • Dispose of any used masks in the bin  
  • Cough and sneeze into your elbow 
  • Do not spit

3. Visible ID wearing is mandatory across all areas of campus (except while exercising in designated fitness areas) and must not be shared.

During the current period of COVID-19 restrictions, the following COVID-safe campus rules apply in Vietnam. These may ease in time – but are to be strictly followed until further notice:

4. Mandatory online health declaration: view the instructions

5. Mandatory temperature checking at the entrance

6. Face masks are mandatory on campus, with the following exceptions: 

  • While exercising in designated fitness areas
  • During class time (due to the duration, and the high level of communication and engagement required)
  • While sitting at your desk (due to the duration)
  • While eating and drinking

7. Face masks should be worn at all other times, including when you have finished eating/drinking, and in meetings of all sizes.

8. Face masks should be worn when travelling to and from campus

Have questions? 

If you need any support and have any enquiries, please contact RMIT Connect
 
For SEUP students, please choose from one of the options below:

Need support or feeling unwell?

You must not attend campus if you are unwell for any reason, especially if you are having any flu-like symptoms of fever, runny nose, sore throat and/or cough. However, if you become unwell while on campus, please telephone or email our health centres to discuss your situation. Do not attend in person until you have made the initial call.

RMIT Health Centre - Saigon South campus

RMIT Health Centre - Hanoi campus

If you are in Danang and feeling unwell, please contact International SOS for assistance.

  • Situations like this can be hard, so if you require extra support or information, contact RMIT Connect.

For SEUP students, please choose from one of the options below:

  • SGS: seup.adminhcm@rmit.edu.vn or (028) 37761338

  • DN: seup.admindn@rmit.edu.vn or (0236) 3552773

  • HN: seup.adminhn@rmit.edu.vn or (024) 37245945

More information

Please visit the following websites to stay up-to-date with the latest information.

The Vietnamese Government website

Vietnamese health authorities

Vietnamese media

Information for students

Stay up-to-date

The University is continuing to monitor the situation closely, and regularly communicates with students through emails as new information becomes available. This page will be updated regularly with the latest information.

For all media enquiries, please contact: communications@rmit.edu.vn