Luong Thanh Thao

Luong Thanh Thao

School: The Business School
Department: Management
Position: Lecturer
Location: RMIT Saigon South 
Email: thao.luong3@rmit.edu.vn
ORCID iD: 0000-0002-3932-9423

Thao is a hospitality trainer (CHT) and educator (CHE) certified by the Educational Institute of the American Hotel and Lodging Association (AHLEI). In nearly a decade of working in the service industry, Thao held different positions in Saigontourist Group, where she was mainly in charge of devising and implementing strategies of professional development for over 200 middle managers and supervisors within the company’s properties across Vietnam.

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  • Doctor of Philosophy (Knowledge Science, Graduate School of Advanced Science and Technology) - Japan Advanced Institute of Science and Technology (Japan)
  • Master of Human Resource Management (Griffith Business School) - Griffith University (Australia)
  • Graduate Certificate in Business (Griffith Business School) - Griffith University (Australia)
  • Bachelor of Business (Marketing) - University of Economics Ho Chi Minh City (Vietnam)

  • Human Resources Management

  • Positive psychology
  • Flow (psychology)
  • Online Learning & Teaching
  • Innovative HR practices
  • Teacher Education
  • Hospitality and Tourism Education

Journal Publications

  • Luong, T.-T., Dang, C.-M., & Tran, Q. N. (2023). Drivers of knowledge transfer for succession in family business: a perspective article. Journal of Family Business Management, ahead-of-print(ahead-of-print). https://doi.org/10.1108/JFBM-09-2023-0159
  • Luong, T.-T., & Kim, E. (2022). A constructivism-based training course for hospitality and tourism instructors in Vietnam to improve their self-confidence in synchronous online teaching. Interactive Technology and Smart Education, 19(3), 360-389. https://doi.org/10.1108/ITSE-04-2021-0070
  • Luong, T.-T., Huynh, V.-N., & Kim, E. (2022). A Hybrid Use of Soft Systems Methodology for Developing a Framework of Evidence-Based Teaching for Hospitality and Tourism Instructors in Vietnam. Systemic Practice and Action Research. https://doi.org/10.1007/s11213-022-09609-9
  • Luong, T.-T., & Kim, E. (2021). Teachers’ Training Course Using Synchronous Conferencing Tools for Hospitality and Tourism Education in Vietnam: A Constructivist Approach. International Journal of Information and Education Technology, 11(5), 229-234. https://doi.org/10.18178/ijiet.2021.11.5.1516 

Journal Papers under Review

  • Luong, T.-T., & Kim, E. (2023). A Model of Factors Enhancing Instructors' Innovative Behavior in Online Teaching: Evidence from Hospitality and Tourism Education in Vietnam. Journal of Hospitality & Tourism Education.

Book chapters

  • Luong, T.-T., & Kim, E. (2021). Chapter 02. Knowledge and Learning. In E. Kim (Ed.), Topics on Creating Innovations for Graduate Students. Hakuei Publishing Company. 
  • Luong, T.-T., & Kim, E. (2021). Chapter 03. Flow and Creativity. In E. Kim (Ed.), Topics on Creating Innovations for Graduate Students. Hakuei Publishing Company.
  • Luong, T.-T., & Tran, M.-T., Tran (2023). Designing a GAI-Assisted Pedagogical Task for Teaching Negotiation Skills: A Design Thinking Approach. In R. Huang, Kinshuk, M. Jemni, N.-S. Chen, & J. M. Spector (Eds.), Lecture Notes in Educational Technology. Springer.

Conference Presentations

  • Luong, T.-T., & Kim, E. (2021). Teachers’ Training Course Using Synchronous Conferencing Tools for Hospitality and Tourism Education in Vietnam: A Constructivist Approach. International Conference on Education Technology and Computers, Hertfordshire, UK.
  • Luong, T. T., & Kim, E. (2020). Innovations in Hospitality and Tourism Education in Vietnam: A Hypothetical Framework. The IAFOR International Conference on Education - IICEHawaii2020, Honolulu. https://doi.org/10.22492/issn.2189-1036.2020.22 

  • 2019 - 2022 Doctoral Research Fellowship (DRF), Awarded by Japan Advanced Institute of Science and Technology (Nomi, Japan)
  • 2021- 2022 Project title: A model of factors enhancing instructors’ innovative behavior in online teaching: Evidence from hospitality and tourism education in Vietnam; Granted by Japan Advanced Institute of Science and Technology (Nomi Shi, JP); Part of GRANT_NUMBER: KAKEN22K13754

Currently recruiting prospective HDR students

  • Doctoral Research Fellowship (DRF), Awarded by Japan Advanced Institute of Science and Technology (Nomi, Japan)
  • Doctoral Research Fellowship (DRF), Awarded by Japan Advanced Institute of Science and Technology (Nomi, Japan)
  • Teacher of Distinction, Awarded in 4 consecutive years (2012-2015) by Vietnam-USA Society English Training Service Center (VUS)
  • Griffith Award for Academic Excellence (Top 5% Students), Awarded by Griffith University (QLD, Australia) 

  • 2007-2008: Management Trainee (Sales), PepsiCo International
  • 2008-2009: Management Trainee (Training & Development), Friesland Campina
  • 2011-2012: HR Specialist, Department of Health HCMC (Vietnam)
  • 2012-2015: Corporate T&D, Saigontourist Group
  • 2016-2019: Vice Principle, Saigontourist Hospitality College

  • 2023 - present: Lecturer (Human Resources Management), RMIT University Vietnam
  • 2019 - 2022: Doctoral Research Fellow, Japan Advanced Institute of Science and Technology (Japan)
  • 2016 - 2019: Vice Principle, Saigontourist Hospitality College
  • 2012 - 2015: Corporate T&D, Saigontourist Group
  • 2011 - 2012: HR Specialist, Department of Health HCMC (Vietnam)
  • 2008 - 2009: Management Trainee (Training & Development), Friesland Campina
  • 2007 - 2008: Management Trainee (Sales), PepsiCo International