Thao Luong

Thao Luong

School: The Business School
Department: Management
Position: Lecturer
Location: RMIT Saigon South
Email: thao.luong3@rmit.edu.vn
ORCID: https://orcid.org/0000-0002-3932-9423

Thao is a hospitality trainer (CHT) and educator (CHE) certified by the Educational Institute of the American Hotel and Lodging Association (AHLEI). In nearly a decade of working in the service industry, Thao held different positions in Saigontourist Group, where she was mainly in charge of devising and implementing strategies of professional development for over 200 middle managers and supervisors within the company’s properties across Vietnam.

Expand all sections
  • Doctor of Philosophy (Graduate School of Advanced Science and Technology) - Japan Advanced Institute of Science and Technology (Japan)
  • Master of Human Resource Management (Griffith Business School) - Griffith University (Australia)
  • Graduate Certificate in Business (Griffith Business School) - Griffith University (Australia)
  • Bachelor of Business (Marketing) - University of Economics Ho Chi Minh City (Vietnam)

Human Resources Management

  • Positive psychology
  • Flow (psychology)
  • Online Learning & Teaching
  • Innovative HR practices
  • Teacher Education
  • Hospitality and Tourism Education

Book chapters

  • Luong, T.-T., & Kim, E. (2021). Chapter 02. Knowledge and Learning. In E. Kim (Ed.), Topics on Creating Innovations for Graduate Students. Hakuei Publishing Company.
  • Luong, T.-T., & Kim, E. (2021). Chapter 03. Flow and Creativity. In E. Kim (Ed.), Topics on Creating Innovations for Graduate Students. Hakuei Publishing Company.

Journal Publications

  • Luong, T.-T., Huynh, V.-N., & Kim, E. (2022). A Hybrid Use of Soft Systems Methodology for Developing a Framework of Evidence-Based Teaching for Hospitality and Tourism Instructors in Vietnam. Systemic Practice and Action Research. https://doi.org/10.1007/s11213-022-09609-9
  • Luong, T.-T., & Kim, E. (2022). A constructivism-based training course for hospitality and tourism instructors in Vietnam to improve their self-confidence in synchronous online teaching. Interactive Technology and Smart Education, 19(3), 360-389. https://doi.org/10.1108/ITSE-04-2021-0070
  • Luong, T.-T., & Kim, E. (2021). Teachers’ Training Course Using Synchronous Conferencing Tools for Hospitality and Tourism Education in Vietnam: A Constructivist Approach. International Journal of Information and Education Technology, 11(5), 229-234. https://doi.org/10.18178/ijiet.2021.11.5.1516

Journal Paper in Review

  • Luong, T.-T., & Kim, E. (2022). A Model of Factors Enhancing Instructors' Innovative Behavior in Online Teaching: Evidence from Hospitality and Tourism Education in Vietnam. Teaching and Teacher Education.

Conference Presentations

  • Luong, T.-T., & Kim, E. (2021). Teachers’ Training Course Using Synchronous Conferencing Tools for Hospitality and Tourism Education in Vietnam: A Constructivist Approach. International Conference on Education Technology and Computers, Hertfordshire, UK.
  • Luong, T. T., & Kim, E. (2020). Innovations in Hospitality and Tourism Education in Vietnam: A Hypothetical Framework. The IAFOR International Conference on Education - IICEHawaii2020, Honolulu. https://doi.org/10.22492/issn.2189-1036.2020.22

Project title: A model of factors enhancing instructors’ innovative behavior in online teaching: Evidence from hospitality and tourism education in Vietnam; Granted by Japan Advanced Institute of Science and Technology (Nomi Shi, JP); Part of GRANT_NUMBER: KAKEN22K13754

Currently recruiting prospective HDR students

  • Doctoral Research Fellowship (DRF), Awarded by Japan Advanced Institute of Science and Technology (Nomi, Japan)
  • Doctoral Research Fellowship (DRF), Awarded by Japan Advanced Institute of Science and Technology (Nomi, Japan)
  • Teacher of Distinction, Awarded in 4 consecutive years (2012-2015) by Vietnam-USA Society English Training Service Center (VUS)
  • Griffith Award for Academic Excellence (Top 5% Students), Awarded by Griffith University (QLD, Australia) 

 

  • Vice Principal, Saigontourist Hospitality College (Vietnam)
  • Corporate Training, Saigontourist Group
  • 2007-2008: Management Trainee (Sales), PepsiCo International
  • 2008-2009: Management Trainee (Training & Development), Friesland Campina
  • 2011-2012: HR Specialist, Department of Health HCMC (Vietnam)
  • 2012-2015: Corporate T&D, Saigontourist Group
  • 2016-2019: Vice Principle, Saigontourist Hospitality College
  • 2019-2022: Doctoral Research Fellow, Japan Advanced Institute of Science and Technology (Japan)
  • 2023-present: Lecturer (Human Resources Management), RMIT University Vietnam