Lam Luong is a communication professional with over 10 years of experience in the non-profit sector and academia. She specializes in communication strategy and planning, behavior change communication, and human-centered design. She holds a Master’s degree (cum laude) in Communication and Information Sciences from Tilburg University in the Netherlands. Her research focuses on the social implications of technology and designing digital innovations with a human-centered approach. As an educator, Lam applies AI-integrated teaching methods that foster students’ critical thinking and prepare them for the future of working with AI. She is also a freelance op-ed writer, offering commentary that blends academic and practical insights on current social issues in Vietnam.
Employment History
Lecturer, Hanoi University, Vietnam
Lecturer, Latrobe University (Hanoi campus), Vietnam
Visiting researcher, Alliance of Bioversity International and CIAT, Vietnam
Lecturer, Posts and Telecommunication Institute of Technology, Vietnam
Marketing Officer, Population Services International, Vietnam
Digital Media and Communication Officer, Blue Dragon Children’s Foundation, Vietnam
Communication Assistant, Centre for Sustainable Rural Development, Vietnam
Public Relations, Branding, Marketing Communication
Technology adoption, Digitalization for development, Communication for development, Public relations, Human-centered design