Born in Hong Kong, Dr. Sze Yin Kwok holds a PhD in Design Research from Brunel University of London. She is a lecturer in Design Studies at the School of Communication and Design, RMIT Vietnam, specializing in links between design, consumer behavior and technologies – particularly in relation to strategic sustainable product / service development. Before joining RMIT in 2025, she has worked as a design researcher at Blekinge Institute of Technology (2017-2025), Brunel University of London (2012-2016), the University of Nottingham (2013), Design and Cultural Studies (Hong Kong) Workshop (2007-2009) and the Chinese University of Hong Kong (2005-2006).
Currently she is interested in the questions of how to enhance sustainability communication between customers and product developers; how to create shared values for companies and consumers through sustainable product / service design; how to utilize and develop tools and methods to support decision making and implement sustainability in a value chain; and how to unlock sustainable innovation opportunities at emerging technologies such as AI.