The communication campaign should be implemented in a synchronised manner across multiple platforms to create an international impact. In the digital space, it is essential to build an official website, develop a YouTube channel called ‘Vietnam Wellness’, produce immersive experience videos, and launch interactive social media campaigns featuring health, meditation, and green lifestyle experts and KOLs. Additionally, partnerships with major international media outlets such as CNN, BBC, and National Geographic should be strengthened to promote unique experiences. Practical activities like press tours and international wellness conferences should also be organised regularly to authentically showcase Vietnam as a destination.
To ensure communication effectiveness, a comprehensive measurement system should be established to track the number of wellness tourism visitors, revenue, brand awareness on digital platforms, as well as feedback from customers and communities. Updated data will help adjust content, manage risks, and ensure the sustainable development of wellness tourism.
Cross-sector collaboration and expanding the influence of soft power
Wellness tourism should be integrated with organic agriculture (tea, indigenous herbs), natural cosmetics, handicrafts, therapeutic music, and folk art, enabling Vietnam to export not only services but also a philosophy of life. From there, ‘Vietnam Wellness’ can reach the global stage in terms of products, experiences, and a holistic wellness lifestyle.
Increasing the frequency of wellness events in major cities such as Paris, Tokyo, and New York, in collaboration with embassies, cultural institutes, UNESCO, and through international exhibitions and training programs, will enhance brand recognition and create widespread influence, contributing to Vietnam’s soft power on the global stage.
In summary, well-structured and creative communication, rooted in cultural identity and supported by continuous measurement and optimisation, is the key for Vietnam’s wellness brand to shine and achieve sustainable growth in the global tourism flow.
Story: Dr Liem Bui, Lecturer, and Associate Professor Giannina Warren, Senior Program Manager of Professional Communication program at RMIT Vietnam
Thumbnail image: Nguyen Ngoc Tien - www.pexels.com