This ecosystem helps stabilise supply chains while supporting rural communities. Macadamia’s environmental benefits, deep roots, strong soil retention and the ability to absorb up to three tonnes of CO₂ per hectare per year, further strengthen the model’s contribution to sustainable land use.
To support scale, Khai led the development of a customised ERP system overseeing production, warehousing, forecasting and sales. Within its first period of adoption from August to October 2025, the system contributed to a 25% increase in weekly production, a 5% reduction in electricity use, and double-digit reductions in paper, cardboard and non-branded packaging waste. It also saved more than 20 hours per month in warehouse labour and enabled purchasing commitments totalling at least 100 tonnes of macadamia output per year.
Keeping the light on, for everyone
Inside Maca Dai Viet, Khai’s leadership mirrors the light‑bulb philosophy from his youth. The organisation operates with minimal hierarchy, where responsibilities are shared rather than stacked. Every team member, from production workers to retail staff, is empowered with digital tools through the ERP system, and the company maintains strong gender equity, with women making up more than 45% of the workforce.
Khai used to joke, “I am the champion of failing”, not as a self-mockery but as a recognition that each setback becomes a component in a more effective system. The pandemic years tested his and his team’s resilience as supply chains, factory operations and market fluctuations collided. By reframing these challenges as opportunities to refine processes, he strengthened both the company and its mission.
His approach is always long term. Rather than reacting to short term pressure, Khai thinks in five, ten and fifteen-year horizons – planning for sustainable sourcing, digital maturity and product development cycles that avoid burnout or resource exhaustion.
Today, Maca Dai Viet’s products have reached ten countries, its operational model has earned CSI 100 recognition for sustainability, a rare achievement for an SME, and its 2026 roadmap includes the launch of six new macadamia-based innovations.
Yet, for all the milestones, what keeps Khai grounded is the same belief he expressed at 18, that leadership is not about individual brilliance, but about creating the environment for collective light. He once wrote that on an event day he organised during high school, as people enjoyed the experience he helped build, his heart felt “heated by some unfathomable light from the bulb underneath”.
He continues to build those bulbs today, across farms, in factories, within communities, and inside a business that reflects the values he declared a decade ago.
And the light he promised RMIT he would carry forward has not dimmed. It has simply found more places to shine.
Story: Ha Hoang