“There’s a myth that only the most vulnerable are targeted,” Dr Phillips adds. “In reality, scammers look for people who are accessible: tech-savvy, financially dependent on family, or emotionally isolated.”
Changes in behaviour, such as unusual social withdrawal, increased secrecy about online activity, or emotional instability, may be early warning signs that a young person is being coerced online.
Sophisticated, multiplatform attacks
RMIT cyber security experts say the technical side of these scams is equally advanced.
RMIT senior lecturer in Software Engineering Dr Jeff Nijsse notes: “Criminals use social engineering, phishing websites, malware, and even AI-powered tools, such as voice cloning software, to trick both victims and their families.”
RMIT senior lecturer in Information Technology Dr Sreenivas Tirumala highlights: “They often demand self-isolation while using VoIP (Voice over Internet Protocol) calls to extract bank information or OTPs (one-time passwords) by posing legal threats.”
Dr Joshua Dwight, RMIT Associate Program Manager for IT and Software Engineering, says that popular platforms in Vietnam such as Facebook, Zalo, WhatsApp, and Telegram are commonly used in these scams, due to their wide reach and encryption features.
He explains: “WhatsApp is particularly useful to scammers because it’s hard to trace. But the truth is, scammers are using both new and old technologies – from deepfakes to SMS phishing.
“This provides the scammers with many routes to engage victims and conduct more serious crimes like blackmail, kidnapping, and human trafficking.”