Complaints

Complaints

At RMIT we set high standards for delivering transformational education experiences for our students and a safe and productive work environment for our staff. We understand that sometimes we may not get it right. If you need to raise an issue with us please see below.

Current RMIT Vietnam staff

If you are a current RMIT staff member you will be directed to a portal to lodge your complaint. 

I am a current RMIT staff member

Current RMIT Vietnam students

If you are a current or former RMIT student you can lodge a complaint via the student complaints portal on the RMIT students site.

I am an RMIT student

Prospective RMIT Vietnam students

Are you thinking of studying with RMIT? If you have had some contact with us, or you have received an offer but not yet enrolled and would like to raise an issue or concern?

You can lodge a complaint via the student complaints portal on the RMIT students site.

I am a prospective RMIT student

Third party

If you are not a staff member or a student, and you wish to raise a concern or issue about RMIT.

I am a third party

Whistleblower

Any person with a serious report of improper conduct including fraud or criminal activity involving RMIT can make a report, including an anonymous report via our external Whistleblower hotline service. Select Make a Report.

I am a whistleblower

Other resources