Hiep Pham

a headshot photo of Hiep Pham
School: School of Business & Management 
Department: Business & Innovation
Position: Head of Bachelor of Business (BBus22), Cluster Lead, Logistics and SCM Research ClusterVietnam Hub Lead, Centre of Cybersecurity Research and Innovation
Location: RMIT Saigon South
Email: hiep.pham@rmit.edu.vn
Phone: 0912365588
ORCID: 0000-0002-6423-1188

A senior lecturer in LSCM with more than 10 years’ experience in teaching and research in cybersecurity, business information systems and supply chain. Actively engaging in PhD supervision and business integration development.

  • PhD, RMIT, Australia
  • EMBA, RMIT, Australia
  • Master of Commerce, Advanced Business Information Systems, UNSW, Australia
  • Bachelor of Economics, University of Foreign Trade, Vietnam
  • Graduate Certificate in Tertiary Teaching and Learning, RMIT, Australia
  • MCP (Microsoft Certified Professional)
  • CEH (Certified Ethical Hacker)
  • CHFI (Certified Hacking Forensic Investigator)
  • SCA (Salesforce Certified Administrator)
  • CPLM (Certified Professional in Logistics Management)
  • Business Information Systems
  • Logistics and SCM
  • Cyber security management, cybersecurity human behaviour, security culture
  • Digital transformation in Logistics
  • Disruption in supply chain management

1. Ulhaq, I, Pham, NTA, Le, V, Pham, HC, and Le, TC, 2022, Factors influencing intention to adopt ICT among intensive shrimp farmers, Aquaculture, Vol. 547, DOI: 10.1016/j.aquaculture.2021.737407 (Q1)

2. Pham, NTA, Le, V, Pham, TT, Pham, HC, Le, TC and Lansink, AO, 2021, Technical and scale efficiency of intensive whiteleg shrimp (Litopenaeus vannamei) farming in Vietnam: A data envelopment analysis, Aquaculture Economics & Management, DOI: 10.1080/13657305.2021.2003483 (Q1)

3. Nguyen, TA, Pham, HC, Dick, M, Richardson, J, 2021, “Trust types and mediating effect of consumer trust in m-payment adoption: An empirical examination of Vietnamese consumers”, Australasian Journal of Information Systems, Vol 25 (ERA A)

4. Pham, HC, Nguyen, NM, and Nkhoma, M, 2021, “Knowledge Sharing and Internal Social Marketing in Improving Cyber Security Practice”, Adv. Sciences, Technologies, Hamid Jahankhani et al: Cybersecurity, Privacy and Freedom Protection In The Connected World, 978-3-030-68533-1, 494838_1_En (27)

5. Pham, C.H, Ulhaq, I, Nguyen, NM, Nkhoma, M, 2021, “An Exploratory Study of the Effects of Knowledge Sharing Methods on Cyber Security Practice”, Australasian Journal of Information Systems, Vol. 25, pp. 1-23 (ERA A)

6. Pham, CH, 2021, “Behavioral Security”, Encyclopedia of Cryptography, Security and Privacy: Third Edition, Springer.

7. Minh, NM, Pham, CH, Nguyen, TQ, Smith, P, 2020, “Innovative Entrepreneurs and Their Negotiation Behaviours In Launching New Products”, Humanities & Social Sciences Reviews, eISSN: 2395-6518, Vol 8, No 4, 2020, pp 1190-1203, DOI: 10.18510/hssr.2020.84113 (Q1)

8. Nguyen, Q.T., Pham, H., McClelland, R. (2020). Participating and Upgrading in Global Value Chains: The Case of Small and Medium Enterprises in Vietnam. In Macdonald (Ed.), Economy and Business Environment of Vietnam. London: Palgrave Macmillan. (Q1 Book Ranked)

9. Muchiri, M.K, McMurray, A.J, Nkhoma, M. and Pham, C.H, 2020, ‘Mapping Antecedents of Innovative Work Behavior: A Conceptual Review’, The Journal of Developing Areas, Volume 54, Issue 4. (Q1)

10. Pham, C.H, Brennan, L, Parker, L, Phan, TN, Ulhaq, I and Nkhoma, M, 2019, ‘Enhancing cyber security behavior: an internal social marketing approach’, Journal of Information & Computer Security, Volume 28, Issue 2, pp.133-159. (Q2)

11. Pham, C.H, Nguyen, T.T, and McDonald, S, 2019, “Information Sharing in Logistics Firms: An Exploratory Study of the Vietnamese Logistics Sector”, The Asian Journal of Shipping and Logistics, Volume 35, Issue 2 (Q2)

12. Pham, C.H, Brennan, L and Furnell, S., 2019, ‘Information Security Burnout: Identification of Sources and Mitigating Factors from Security Demands and Resources’, Journal of Information Security and Applications, Volume 46, pp. 96-107 (Q2)

13. Muchiri, M.K, McMurray, A.J, Nkhoma, M. and Pham, C.H, 2019, ‘How Transformational and Empowering Leader Behaviors Enhance Workplace Safety: A Review and Research Agenda’, The Journal of Developing Areas, Volume 53, Number 1 (Q1)

14. Pham, CH, Dang, D. Brennan, L. and Richardson, J. 2017, 'Information security and people: A conundrum for compliance', Australasian Journal of Information Systems, Vol. 21, pp. 1-16 ISSN: 1326-2238 

15. Pham, C. H., El-den, J. and Richardson, J., 2016, 'Stress-Based Security Compliance Model-An Exploratory Study', Journal of Information and Computer Security, Vol. 24, No. 4.

  • Internal Grants: 320K (2016-2021: 120K)
  • External Grants: 35K (2016-2021)
  • Le Hoang Long - Starting year: October 2019 - Thesis title: Prosocial sharing health-related information on social media during a health crisis: A dual motivation model. 
  • Duong Huong Giang - Start year: March 2020 - Thesis title: Remote working burnout: Empirical Study from TOE and Technostress Model. 
  • Nguyen Nhat Minh - Start year: 2018 - Thesis title: Examining innovative entrepreneurs’ negotiation outcomes during launching new product stage: A social cognition and personal psychological approach. 
  • My Sinh Nguyen - Starting year: October 2019 - Thesis title: Examining Factors That Influence Social Media Brand Engagement: A Case of Homebuyers in Vietnamese Luxury Residential Properties. 
  • Nguyen Anh Tuan, An Investigation of Determinants for Trust of Mobile Payment Consumers, 2017-2021 (completed)
  • Australian Information Security Association (AISA)
  • Higher Education Research and Development Society of Australasia (HERDSA)
  • CIO Vietnam
  • RMIT Teaching Award (2010)
  • IT Consultant || 2016 – Present

Consulting a team of support staff and programmers to develop a multi-million-dollar in-house booking system for medicolegal cases using SaaS platform on .Net core (https//icsconnect.com.au).

Analysing business requirements to propose suitable system changes.

Optimising business operations through automation and system integration.

Developing and customising an in-house video system (https://scopevideo.com.au) to be integrated in the main system

Organisation: RMIT University Vietnam

  • Position: 

  • Cluster Lead of Logistics & Supply Chain Management Research Group || 2016– Present

  • RMIT Centre of Cyber Security Research and Innovation, Vietnam Hub Lead || 2021-Present  

  • Coordinating and teaching undergraduate programs: course coordinator and lecturer for courses including Introduction to Logistics & SCM, Business IT in Supply Chain, Supply Chain Analysis and Design, Supply Chain Management, SCM Capstones, Business Information Systems, Networking in Business, Business IT, Business Information System Governance and Management, Business Communications, Industry Projects, ICT Information System Security and Digital Business Security and Risk Management.

  • Coordinating and teaching Postgraduate program (EMBA, MBA): course coordinator of Managing Innovation and Technology Management, Business Research Design, Digital Risk Management and Information Security

  • Developing research cluster in Information Systems, Logistics and Supply Chain Management

  • Coordinating and organising research workshops, Business Talks to promote collaborative research culture 

  • Actively exploring external research grants

  • Setting up cross-institution research activities and projects


  • Position: Discipline Lead of Logistics & Supply Chain Management Program || 2017 – 2018

  • Position: Program Manager of Business Information Technology and Logistics || 2014 – 2016

  • Developed and implemented procedures and processes related to the provision of quality teaching and learning of relevant programs.

  • Managed all processes within the academic calendar relating to the delivery of the academic program(s). 

  • Acquired CILTA certification for Logistics & SCM program in 2018

  • Oversaw performance development and improvement processes for staff including interventions for individuals and all lecturers informed by the Course Experience Survey.  

  • Implemented quality assurance programs and processes within the area of responsibility. 

  • Built and operated RMIT Cyber Security lab. 


Organisation: University of Sydney, Australia, School of Public Health

  • Position: IT System Administrator || 2005 – 2008

  • Administered and maintained Windows 2003 servers which provide critical services to hundreds of network users. Services include Active Directory, printing service manager, backup and recovery.

  • Managed computer network and computer support for school users.