RMIT’s digital transformation research recognised with international award

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RMIT’s digital transformation research recognised with international award

Researchers from RMIT University have won the Best Paper (1st Runner-Up) award at the prestigious 2020 Australasian Conference on Information Systems (ACIS) for their research on digital transformation.

Conducted in collaboration with FPT Software, the RMIT research explored the software company’s novel methodology Digital Kaizen, a method that provides guidance for implementing digital transformation effectively and efficiently, after data showed many businesses weren’t confident transitioning into the digital space.

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The research team members from RMIT University in Vietnam: (from left to right) Dr Ai-Phuong Hoang, Dr Duy Dang-Pham and Diem-Trang Vo.

Based on the Japanese philosophy, Kaizen which focuses on making continuous improvements, Digital Kaizen concentrates on applying that traditional philosophy to digital transformation implementation.

Using this philosophy, large and complex digital transformation programs can be broken down into a series of small yet effective initiatives that can be tackled within a short time frame.

Chief research investigator Dr Duy Dang-Pham said the research “addressed one of the main concerns that businesses have in the Industry 4.0 era”.

“The new approach allows for rapid improvements that maximise the adoption of digital technologies, optimise work processes, and improve the company’s readiness for digital change,” Dr Duy said.

“The research also highlighted the potential for productive results from the collaboration between multi-disciplinary researchers and key technology enterprises in Vietnam.”

The paper Digital Kaizen: An Approach for Conducting Large-Scale Digital Transformation Projects was researched by a team in Vietnam and Australia from RMIT University: Dr Duy Dang-Pham, Dr Ai-Phuong Hoang, Diem-Trang Vo and Professor Karlheinz Kautz.

The research team will finalise a book chapter about the Digital Kaizen methodology to be published in 2021.

Story: Ngoc Hoang and Lisa Humphries

Business and management

Science and technology

13 January 2021