Philip Michael Ross Smith

School: The Business School
Department: Management
Position: Senior Lecturer
Location: RMIT Saigon South
ORCID: 0000-0003-1852-0648

Phil Smith held management roles in the Australian telecommunications industry in Human Resources, Project Management and Customer Relationship Management. He has taught extensively in Australian universities, China and Vietnam. Now, Senior Lecturer in International Business teaching Post and Undergraduate courses in International Business, Leadership, Management, and Design Thinking. 

  • Graduate Certificate in University Teaching and Learning, 2011, RMIT University, Melbourne, Australia.
  • Doctor of Philosophy - International Business, 2008, Charles Sturt University, Australia.
  • Certificate IV in Training and Assessment, 2009, Ultimo TAFE - Sydney Institute, Sydney, Australia.
  • Master of Business Administration (International Business), 1999, Charles Sturt University, Australia.
  • Graduate Certificate in Business Administration, 1995, Charles Sturt University, Australia.
  • Completed years 1-3 Medicine MBBS, 1981(discontinued), University of NSW, Australia.

International Business, Leadership, Management, and Design Thinking

Tourism and Hospitality

Total of 13 publications following completion of his PhD.

  • Arokiasamy, ARA, Krishnaswamy, J & Smith, PMR 2021, ‘Exploring Turnover Intentions and Work Engagement: A Mediation-Moderation Approach in the Malaysian Hospitality Industry’, ASEAN Journal on Hospitality and Tourism, vol. 19, no. 3, pp. 217–231.
  • Arokiasamy, ARA, Smith, PMR & Kijbumrung, T 2021, ‘Conceptualizing Post-COVID-19 Malaysia’s Tourism Recovery: An Auto-Regressive Neural Network Analysis’, Emerging Science Journal, vol. 5, pp. 119–129.
  • Arokiasamy, ARA, Smith, PMR, Krishnaswamy, J & Kijbumrung, T 2021, ‘Knowledge  Management and Firm Innovativeness: The Mediating Role of Innovative Culture on MNEs in Malaysia’, Proceedings on engineering sciences (Online), vol. 3, no. 3, pp. 319–334.
  • Smith, PMR. Wee, A. Anuar, M. and Kijbumrung, T. 2018, 'Do Western Companies Appropriately Adapt Their Indonesian Promotional Websites to an Indonesian Audience? A Study Applying Content Analysis of Cultural Cues Reveals Some Answers', in Asian Social Science, Canadian Center of Science and Education, Canada, vol. 14, no. 12, pp. 274-286 ISSN: 1911-2025
  • Wee, A. and Smith, PMR. 2018, 'CSR Reporting in Locally Owned Hotel Chains in Malaysia', in Asian Social Science, Canadian Center of Science and Education, Canada, vol. 14, no. 8, pp. 16-26 ISSN: 1911-2017
  • Smith, PMR. Nagy, H. Bilsland, C. and Dinh Thi Hong, N. 2017, 'Gender equality in performance assessment to nurture the ASEAN entrepreneurial spirit-an exploratory study in Vietnam', in Entrepreneurship in Technology for ASEAN, Springer, Singapore, pp. 95-110 ISBN: 9789811022807
  • Nagy, H. and Smith, PMR. 2016, 'The Era of the Global Intern? Business Undergraduates' Perceptions of International Internships at a Foreign University in Vietnam', in Smart Technologies for Smart Nations, Springer, Singapore, pp. 91-108 ISBN: 9789812875846,
  • URL: Links to an external site.

Four PhD students co-supervised

  • 2009 – present: Senior Lecturer, Department of Management, School of Business and Management, RMIT University Vietnam
  • 2007 – 2008: Marketing Lecturer, Wuhan University of Technology, People’s Republic of China.
  • 2000 – 2008: Online Course Coordinator, Charles Sturt University, Australia.
  • 1981 – 2000: Management Positions, Telstra Australia.