Jackie Lei Tin Ong

SBM_ Jackie OLT

Dr Jackie Ong is an experienced Tourism Consultant with more than twenty years of experience in higher education, research, business and public sector consulting works relating to tourism and hospitality industry. With a doctorate in Sustainable Development Planning from University of Queensland, Master in Urban Planning from University of Melbourne and a Bachelor degree from National University of Singapore, she is deeply committed to community and global outreach training programs relating to sustainable tourism development.

PhD, MUP, BA, THEC

Tourism and Hospitality Management

Coastal resort, sustainable tourism development planning and management, sustainability practices, Corporate social responsibility (CSR), Urban tourism and spatial modeling, Community based tourism

  • Ong, L.T., Lasten, E., & Losekoot, E. (2018).  A conceptual model of tourism destination mapping: Structures or smiles? TTRA APac Conference: Travel & Tourism Research in the Global South: Advancing through Cooperation and Collaboration, (1st – 3rd December), RMIT University, Saigon, Vietnam.
  • Smith, R.A. Ong, L.T.J. (2015). Corporate social responsibility and the operationalization challenge for global tourism organizations. Asia Pacific Journal of Tourism Research, 20(5), 487-499. http://www.tandfonline.com/doi/full/10.1080/10941665.2014.91855
  • Ong, L.T.J. & Smith, R.A. (2014). Perception and reality of managing sustainable coastal tourism in emerging destinations: The Case of Sihanoukville, Cambodia. Journal of Sustainable Tourism,22(2), 256-278. https://doi.org/10.1080/09669582.2013.809091
  • Ong, L.T.J. (2012). Coastal tourism development and sustainability practices: Case of Pattaya, Thailand. European Journal of Tourism, Hospitality and Recreation, 3(Special Issue – ITC’11), 111-137. http://www.optimeios.com/back/fotos/ejth2138/documentos/EJTHR_Volume3_SE_Art7_Coastal.pdf
  • Ong, L.T.J.; Storey, D. & Minnery, J. (2011). Beyond the beach: Balancing environmental and socio-cultural sustainability in Boracay, the Philippines. Tourism Geographies, 14(4), 549-569. https://doi.org/10.1080/14616688.2011.590517
  • Ong, L.T., Lasten, E., & Losekoot, E. (2018).  A conceptual model of tourism destination mapping: Structures or smiles? TTRA APac Conference: Travel & Tourism Research in the Global South: Advancing through Cooperation and Collaboration, (1st – 3rd December), RMIT University, Saigon, Vietnam.
  • Elakis, C., Ong, L.T. & Losekoot, E. (2018).  Responsible tourism - but is it ChildSafe? TTRA APac Conference: Travel & Tourism Research in the Global South: Advancing through Cooperation and Collaboration, (1st – 3rd December), RMIT University, Saigon, Vietnam.
  • Nguyen, N., Ong, L.T. & Losekoot, E. (2018).  Zero waste attitudes in Vietnam.  TTRA APac Conference: Travel & Tourism Research in the Global South: Advancing through Cooperation and Collaboration, (1st – 3rd December), RMIT University, Saigon, Vietnam. 
  • Ong, L.T.J. (2014). Coastal tourism urbanization process and sustainability practices in Southeast Asia: The environmental sustainability perspective: In Development of Regional Tourism by Collaboration Between Public Sector and Academic in the Asia Pacific Region, 20th Asia Pacific Tourism Association Annual Conference 2014 South, Ho Chi Min City, Vietnam, 01-4 July 2014 Proceeding (1-4).
  • Ong, L.T.J. (2011). Coastal tourism development and environmental sustainability: Case of Sihanoukville, Cambodia. In Blurring the Boundaries: Forging Cooperation Towards Sustainability in Regional Tourism, 17th Asia Pacific Tourism Association Annual Conference 2011 Proceeding, South, Korea, 3-6 July, pp. 73-77.
  • Ong, L.T.J.; Minnery, J. & Storey, D. (2009). Evaluation of sustainability of coastal tourism development in Southeast Asia. Emerging Tourism & Hospitality Trends, Asia Pacific Tourism Association Conference 2009 Proceeding, Incheon, Korea, 9-12 July (89-96). 
  • Ong, L.T. (2006). Developing coastal tourism: The case of Danang, Vietnam. 12th Asia Pacific Tourism Association and 4th APacCHRIE Joint Conference Proceedings, Hualien, Taiwan, 26-29 June 2006, (533-538).
  • Smith, R.A. & Ong, L.T. (2001). Evolution of urban tourism in the historic Asian city.  32nd Annual Conference of Travel and Tourism Research Association Conference Proceedings 2001: A Tourism Odyssey, 10-13 June 2001, Fort Myers, Florida USA, pp. 264-270.
  • Ong, L.T. (1998). Regional tourism planning and sustainable development: The Case of Phillip Island, Victoria-Australia. Asia Pacific Tourism Association’s 4th Annual International Tourism Conference Proceedings, 18-22 August 1998, Tanyang Town, Chungbuk Province, Korea, Series A (231-237).   
  • Ong, L.T. (1997). Urban tourism: Regional planning perspective. 1st International Conference Proceedings: Sustainable Tourism Development in Vietnam, Hue, 23-24 May 1997 (157-164). 
  • Towards Zero Waste Vietnam, RMIT Vietnam Internal Grant Round 2, 2018-2019, UD 6,021
  • The University of Queensland International Research Tuition Award (UQIRTA), 2009-2011, AUD48,000
  • The University of Queensland Research Scholarship (UQRS), 2009-2011. AUD 52.800
  • School of Geography, Planning and Environmental Management (GPEM)’ Research Grant, 2008-2011, AUD7,000
  • Modeling urban tourism, Nanyang Technological University Research Grant, 1999-2000, SGD9,000
  • 7 PhD Students on Confirmation Proposal, The University of Queensland, 2009-2011
  • 25 Final Year Undergraduate Research Projects, James Cook University - Singapore, 2015-2017
  • Distinguish Service Award, 2019, RMIT Vietnam
  • Employee Recognition Award, Semester 3, 2018, RMIT Vietnam
  • Excellence Teaching Recognition, Semester 3, 2017, RMIT Vietnam
  • Best Lecture of the Year 2016 (Sessional), James Cook University Singapore
  • TP-MFA - Diamond Award (as a recognition for being the first staff in Temasek Polytechnic for facilitating the Train-the-Trainers in Tourism Management and Development Program in the four selected ASEAN countries (Cambodia, Laos, Myanmar and Vietnam) under the auspices of the Ministry of Foreign Affairs (MFA), Singapore’s Initiative for ASEAN Integration (IAI) Training Program in 2006

20+ years of experience in Tourism and Hospitality Development Planning and Management and Education.

  • 2019 – current: Program Manager, Tourism and Hospitality Management, RMIT Vietnam
  • 2018-2019 Acting Discipline Lead for Tourism and Hospitality Management, RMIT University (Vietnam Campus),
  • 2017 – current Lecturer, RMIT University (Vietnam Campus),
  • 2012-2017 Lecturer, James Cook University, Singapore, 
  • 2012-2016 Principal, JOPA Planning Associates
  • 2007-2011 PhD Candidate/Lecturer, The University of Queensland
  • 2000 – 2007 Lecturer/Course Coordinator for Ministry of Foreign Affairs (Singapore)/Associate Consultant for the Temasek Centre for Problem-Based Learning, Temasek Polytechnic
  • 1999 – 2000 Research Associate /Lecturer, Nanyang Technological University, Singapore
  • 1997 -1999 Planner, RASA Associates, 
  • 1992 -1994 Project Coordinator, LCH Engineering and Consultancy Services
  • 1991-1992 Assistant Architect, W.L. Chuin and Architects
  • 1985 – 1989 Marketing Research Assistant (Part-Time), Frank Small & Associates