Other queries

Other queries

Tell us your enquiry and we will let you know the best way to contact us. 

1. What can we help you with?
Did you know?
Your first student card is free. Make sure to submit a colour passport-style photo when submitting your RMIT application. You will receive an email notification before the start of your first semester to pick up your card on campus.
Did you know?
Steps to order a replacement student card (expired/lost/stolen) can be found here.
Did you know?
In case you forget your RMIT student card, please follow the steps in the section When you forget your RMIT student card to gain access to the campus.
Did you know?
International students who are currently living in Vietnam and holding a valid student visa type (DH), undertaking study at RMIT Vietnam, and would like RMIT Vietnam to be their visa sponsor can apply for a visa extension by submitting all required documents to Student Connect at least 14 days prior to the visa expiry date.


More information can be found here. 
Did you know?
You are required to submit assessment items and/or ensure performance-based assessment is completed by the due dates. Where, however, you will be prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to the course coordinator for an extension to the due date of up to seven (07) calendar days. 

Where an extension of greater than seven (07) days is needed, you must apply for special consideration, unless you have an equitable assessment arrangement which provides for negotiation of submission dates with the relevant academic staff.

Further information and forms can be found here.
Did you know?
Information on the full range of RMIT University Vietnam merchandise items is available from this page.
Did you know?
RMIT University Vietnam boasts over 40 student-run clubs and societies, covering a range of sports, cultural, business, community, recreation, and social interests. Supported by Student Life, but run by students like you, the club program offers you a chance to build strong networks, and develop a range of skills including teamwork, communication, and leadership.

You can browse clubs by campus and find out how to register here. 
Did you know?
Check out this website to search available programs and pathways.

Prospective students, please follow this link to apply. 

Former students who have not completed your program, please contact Student Connect via our recommended channels below for further assistance.
Did you know?
We have information available to help you find out how to manage your candidature from getting started to completion and how to make the most of your research training experience. For more information have a look here. 
Did you know?
Before you submit a complaint you can refer to the Complaints page about finding out the best way to resolve your issue.
Did you know?
Booking instructions can be found here, under the Frequently Asked Questions section.
Did you know?
Check out our websites for photos and virtual campus tours for Saigon South Campus and Hanoi City Campus. 

More information about RMIT facilities can be found here.
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