Ask about results and graduation

Ask about results and graduation

Tell us your enquiry and we will let you know the best way to contact us. 

1. What can we help you with?
Did you know?
For Higher Education programs, semester results are sent to student email by the Academic Registrar's Group (ARG). The notification email also contains information about clarifying your performance in a course, seeking reviews and appeals...

To find your results release date, please access Academic Calendar. 
Did you know?
If your grades aren't in the result announcement email from Academic Registrar's Group (ARG) after the results release date, you can contact Student Connect via our recommended channel.
Did you know?
You can view your GPA and results in Enrolment Online after your results release date:
- Log in to Enrolment Online.
- Select My student record
- Under Enrolment details select View academic history/results
Did you know?
In general, if the failed course is a core one, you have to retake it until awarded with passed results. 

If the failed course is an elective course, an alternative in the same group recommended on your program map is acceptable. 

All course results will be counted toward your GPA and displayed on your transcripts. Grades that are not included in GPA calculations can be found at GPA.

The tuition fee is applied. 
Did you know?
If you think you should have received a different grade from the one you got, you can ask for a review by emailing the course coordinator/ program manager within 5 days of your results being released. You will need to provide evidence of at least one of the following grounds:

- there’s been an error in the calculation of the result, or
- the assessment(s) didn’t comply with the description of the assessment or the assessment criteria published in the course guide, or
- the assessment didn’t comply with the assessment policy or processes or another relevant rule or University policy (that is, there’s been an error in process), and this had a significant impact on the result.

Further information can be found on the Review and Appeal page.
Did you know?
You can appeal against a final course result to where you can demonstrate that you have sought a review of the result and where you have evidence identified in the grounds of review and appeal.

Further information can be found on the Review and Appeal page.
Did you know?
For students completing from 1 July 2017, digital academic statements are accessible via My eQuals approximately 3 – 4 weeks after the release of the final result for your program.

All other students can order their official transcript (Digital/Hardcopy) here.

More information can also be found here.
Did you know?
Students completing their programs from October 2022 onwards will automatically be issued a digital Statement of Academic Completion (SAC) via My eQuals along with their completion transcript. 

You can also request a Confirmation Letter of your completion timeline, issued by RMIT Vietnam, by submitting an online request via this page.

Your confirmation letter should be ready at Student Connect within five (5) business days, excluding the submission day.
Did you know?
To print your unofficial transcript as a current student:
- Log in to Enrolment Online.
- Click My Student Record
- Click View Academic History/ Results
- Click View under Action
- Click Printable version at the top of the page.

You can order the stamped unofficial transcript for VND 50,000/copy by submitting the payment receipt via the Student Connect Online Portal. The process will take up to five (5) business days. 

More information about unofficial transcript fees can be found in the Student Fees and Charges Guide.
Did you know?
If you are unable to order your academic statements online, it could be because your personal details are no longer up to date. Please complete this Personal Details Form to update your personal details.

If you encounter other issues when ordering your academic statements online, please contact Student Connect using one of the recommended channels below.
Did you know?
If you've ordered a digital version of your academic statements, an email is sent to your personal email confirming the upload and instructions on how to access them via My eQuals. If you can't find the email, make sure you check your spam/ junk folder. 
 
If you've ordered a hard copy of your academic statement, you will receive an email with the tracking number of the shipment. If you have yet to receive it, check your spam/ junk folder and submit an enquiry via the Student Connect Online Portal for support.
Did you know?

If you apply to graduate in absentia, you will receive the digital testamur via My eQuals on the second working day of the following month. 

After the digital testamur is issued, you will receive an email on how to access your digital academic statement and how to order a hard copy testamur.

More information can be found here. 
Did you know?
The grades you're given depend on the type of program you're enrolled in. For more information on grading, please access grading.
Did you know?
Please find the completion process/ timeline from result release day below:

- Results released date is published in our Important dates and academic calendar. 
- Completion process runs within 3 weeks.
- Once you are marked as complete, your digital academic transcript will be available via My eQuals.
- Notification from My eQuals will be sent to your registered personal email.

Further information can be found here.
Did you know?
Get in touch with us for any other results-related questions.
Did you know?
You can order and pay online for a replacement hard copy certificate (testamur) here.

Replacement testamurs will not be produced and delivered to third-party companies for verification; verified photocopies of the original or your My eQuals digital testamur should be used for this purpose. 
Did you know?
You won't be able to order the academic statements online without your student number. Get in touch with us to make sure your details are up to date and to get your student number.
Did you know?
You will receive an email from My eQuals after your digital academic statements are available. Please follow the instructions in that email to log in to My eQuals. 

Once logged in to My eQuals, you can share your academic statement with WES by following the steps outlined on their website.
Did you know?
For other questions related to your academic statements, get in touch with Student Connect using one of the recommended channels below. 
Did you know?
You're ready to graduate when you have: 
- met all academic requirements of your program 
- no missing results or credit transfers 
- no outstanding debts to the University. 

If you receive an email from RMIT VN Graduations with instructions to apply for Graduation three weeks after the results release day, it means that you are eligible to graduate.

Students projected to complete their program in semester 3 will receive a graduation application email in December.

Find more information on the Graduation webpage.
Did you know?
If you are eligible to graduate, RMIT VN Graduations will email you with instructions to apply. 

Find step-by-step guidelines on the Graduation webpage.
Did you know?
You can select to graduate in absentia or attend a ceremony.

Find details of graduation options in Step 3 on the Graduation webpage.
Did you know?
Follow step 4 on the Graduation webpage if you want to change your name on the testamur.

Please note - when your digital testamur is issued, you won't be able to change your name order. 
Did you know?
Up to 24 hours after you are conferred (in absentia or at the ceremony), your RMIT student credentials, including your student email, Canvas, etc., will be deactivated. This is a legal requirement for RMIT. 

Before then, make sure you transfer the contents of your RMIT student emails to your personal email and download any course materials or other important information stored on RMIT systems.

Find more information on the Graduation webpage
Did you know?
RMIT Vietnam holds annual graduation ceremonies in Ho Chi Minh City and Hanoi. Please monitor the Graduation webpage for updated information about the graduation ceremony. 

If you graduated in absentia in the previous years and would like to attend the next ceremony, you can contact RMIT Vietnam Graduations at graduations@rmit.edu.vn using your registered personal email.
Did you know?
For other questions related to your graduation, get in touch with Student Connect using one of the recommended channels below. 
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):
2. Recommended service channel(s):

Contact Information