FAQ's and support for STS

Section 1: Introduction to student timetabling system (STS)

The STS:

  • Can be viewed anytime, anywhere with a smart phone;
  • Allows you to see when other courses are scheduled;
  • Shows teaching room timetables including ad hoc bookings;
  • Allows you to download your timetable or view it on your mobile device;
  • Can be synchronised with your Google calendar;
  • Is accessible to thousands of students at the same time;
  • Connects your timetable with others and collaborate on group activities.

Check out the Intro video and Quick guides for more information or drop into RMIT Connect:

Saigon South

RMIT Service Point – Student Commons – Ground Floor – Beanland Building
Tel: +84 28 3776 1306

Hanoi

Room 1.1.009
Tel: +84 24 3724 5930

Yes. You can find other helpful Quick Guides from this link Intro video and Quick guides.

Yes, intensive courses will show up on the STS for the days classes are running.

Diploma and UniStart students who take English courses as part of their program can view their timetable using STS. For some English courses, you will be allocated to a class-group by a program coordinator. However, for the academic courses in your program, you choose class-groups yourself.

EU and IELTS students do not use STS; your timetable is available from the administration staff in your School.

Section 2: Accessing the Student Timetabling System

You can access the STS by clicking here: Student Login

Log in using your RMIT username and password.

Please go to Class Registration Dates for this information.

Generally all students get access at the same time, unless stated otherwise.

Yes, please contact RMIT Connect if you have any questions or problems.

A number of things you could try:

  • Make sure you type your s-number and password correctly.
  • Check Class Registration Dates to see if STS is open or not.
  • Try logging into Canvas to see if there is an account login issue, if so please contact Service Now (https://rmit.service-now.com).

Section 3: Allocating Yourself to Class Groups

For all class groups, you can see the type of class, location, day, time and other information.

Yes. You must log in to the system to let RMIT know that you are actively seeking a place for your courses, even if there is only one class-group for some of your courses.

STS is closed for student allocation a few days after the deadline for adding courses on Online Enrolment. Refer to the Important Dates section to see when this is. When STS is closed for student allocation, you cannot select or change class­groups. If you were unable to allocate yourself to classgroups for one or more of your courses, please contact RMIT Connect for help.

Generally, no. STS works on a first come, first served basis. The earlier you log in, the more choices you will have to select your preferred class-group. However, STS allows priority access to special groups identified by the University.

Normally your most up-­to­-date enrolment is visible immediately after you log in. However, during peak time, it will take up to one hour before changes appear.

No. STS does not send an email to confirm your selection. However, you can view your timetable by clicking on the Timetable tab; if the selected class-group is displayed you have successfully registered.

Yes, there will be notifications if there are any changes to rooms, dates, times, etc.

RMIT Vietnam is not using this pending function. Although it is visible, it has no meaning for your use of STS. The STS will work purely on a first­-come­-first-­served basis.

STS shows your timetable for the current semester and previous semesters in the same year.

Section 4: Managing Allocation Problems

A place may become available later if other students drop this course or change their class group, you will need to keep checking STS to see if it shows as no longer full. If there is an exceptional reason for you taking a particular course group, please contact RMIT Connect and explain your situation.

No. Allocation will work purely on a first­-come­-first­-served basis.

No. Only RMIT Connect can change individual students’ timetables. Teachers and administrative staff in schools and centres do not have the access rights to change individual students’ timetables. This is to ensure all students are treated consistently and fairly.

Section 5: Other Timetabling Features

Yes. STS supports iCal. Using iCal, you can add your timetable to your google calendar; more information can be found in Intro video and Quick guides section. Once that timetable is added to your Google calendar, you can access it through your smartphone or mobile device.

Yes, STS shows teaching room timetables. However, only scheduled teaching activities will be shown. Ad hoc bookings outside the University timetable will not be shown. This means that a free slot on a room timetable does not guarantee the room is really free.

Yes, STS allows you to make connections with classmates. To use this function, click on LiveCal in the top-right of the screen, and then click Connections.

No. Exam timetables will be made available through only one official channel: the student intranet.