Review and appeal processes

Review and appeal against a final course assessment result.

You are entitled to seek a review of your final result for a course, or appeal against your final result in the course, where you provide evidence that at least one of the following grounds of review or appeal is present:

  • there’s been an error in the calculation of the result, or
  • the assessment(s) didn’t comply with the description of the assessment or the assessment criteria published in the course guide, or
  • the assessment didn’t comply with the assessment policy or processes or another relevant rule or University policy (that is, there’s been an error in process), and this had a significant impact on the result.

Stage one – Review of a final course assessments result – school level

Where you have evidence that an error has occurred in determining your result as identified in the grounds for review and appeal you must first seek a review of the result with the course coordinator/program manager responsible for the course. Where the course coordinator/program manager is not available you may seek a review by the Head of School. It is recommended that you initiate this review within 5 working days after the publication of the result, so you will still have time to appeal the result if necessary.

Possible outcomes of a review are:

  • None of the grounds for review are considered to be met and the result stands.
  • One or more of the grounds for review is considered to be met and the result is changed.
  • An independent assessor (either internal or external) is asked to re-assess your assessment work.
  • The reviewer may ask the chair of the course assessment committee responsible for the course to approve the granting of a supplementary assessment.

You should retain all documentation and evidence relating to the review as such evidence must be submitted with any subsequent application for formal appeal against assessment.

Stage two – Appeal against a final course assessment result to the College Appeals Committee

You can appeal against a final course result to the College Appeals Committee where you can demonstrate that you have sought a review of the result in accordance with stage one and where you have evidence identified in the grounds of review and appeal.

Lodgement of appeals

Appeals against a final course assessment result must be made on the ‘Appeal against a final course assessment result – College Appeals Committee (ColAC)’ form. The completed form must be submitted within 20 working days from the date of the official publication of the result. Submit your appeal by email in PDF or JGP format from your RMIT student email account to:

  1. The Business School (TBS) – CoIAC Secretariat
    Email: bus.appeals@rmit.edu.au
  2. School of Communication and Design (SCD) – CoIAC Secretariat
    Email: dsc.appeals@rmit.edu.au
  3. School of Science, Engineering and Technology (SSET) – CoIAC Secretariat
    Email: STEM-College-PLG-Appeals@rmit.edu.au
  4. Vocational Education (Foundation Studies) – CoIAC Secretariat
    Email: ve.quality.policy@rmit.edu.au

You are strongly advised to be proactive and act promptly in the review and appeal process rather than wait until the maximum allowable time.

Appeal against a final course assessment result – College Appeals Committee (ColAC) form (PDF 530.4KB, 3p).

If you can provide evidence that you should not have been excluded, you may lodge an Appeal against exclusion. To be successful, an appeal needs to make out at least one of the following grounds:

  • There is evidence that the decision was made on the basis of personal bias or ill will;
  • There was a breach of a relevant rule or University policy in the handling of the exclusion process, which had a significant impact on the decision to exclude you;
  • There is evidence that the penalty of exclusion is unreasonable, excessive or inappropriate;
  • There is significant new, relevant evidence applicable to the period/s of unacceptable academic performance that was not available at the time you were required to ‘show cause’ why you should not be excluded.
     

Lodgement of appeals

Appeals against exclusion must be made on the ‘Appeal against exclusion – University Appeals Committee (UAC)’ form. The completed form must be submitted within 20 working days from the date of the exclusion notification from the Academic Registrar's Group. Submit your appeal with Student Connect or by email in PDF or JGP format from your RMIT student email account to VN Assessment Support at assessment.support@rmit.edu.vn.

Appeal against exclusion – University Appeals Committee (UAC) form (PDF 524.8KB, 3p).

You may appeal against the outcome of an application for special consideration where one or more of the following grounds can be established:

  • You have additional relevant information or evidence that was not available at the time of the application, which would have had a significant impact on the special consideration outcome.
  • There is evidence that a breach of a relevant rule, University regulation, policy or process that would have had a significant impact on the outcome of the application.

You cannot appeal against the cancellation of a special consideration outcome for lateness or failure to provide supporting documentation but can request a review of such cancellations by writing to the VN Assessment Support at assessment.support@rmit.edu.vn.
 

Lodgement of appeals

Appeals against special consideration outcomes must be made on the ‘Appeal against a special consideration outcome – University Appeals Committee (UAC)’ form. The completed form must be submitted within 10 working days from the date the email notifying you of the outcome was sent. Submit your appeal with Student Connect or by email in PDF or JGP format from your RMIT student email account to VN Assessment Support at assessment.support@rmit.edu.vn.

Appeal against a special consideration outcome – University Appeals Committee (UAC) form (PDF 525.5KB, 3p).

Where you register with Equitable Learning Services (ELS) and are not granted an equitable learning plan (ELP), or are dissatisfied with the ELP you are granted, you may ask the Manager, Equitable Learning Services to review it. To be eligible for this review you must provide new evidence that your ELP does not provide an adjustment in accordance with University policy or the Disability Standards for Education.

You may appeal against the outcome of an application for an equitable assessment arrangement outcome to the University Appeals Committee where one or more of the following grounds can be established:

  • There is evidence that the decision involved a breach of the relevant standard, University regulation, policy or process, that would have had a significant impact on the decision, or
  • You have new evidence that was not available at the time of the application.

Appeals against equitable assessment arrangements must be made on the ‘Appeal against an equitable or alternative assessment arrangement outcome – University Appeals Committee (UAC)’ form. The completed form must be submitted within 10 working days from the date the email notifying you of the outcome was sent. Submit your appeal with Student Connect or by email in PDF or JGP format from your RMIT student email account to University Appeals Committee Secretariat at universityappeals@rmit.edu.au.

Appeal against an equitable or alternative assessment arrangement outcome – University Appeals Committee (UAC) form (PDF 540.2KB, 3p).

Appeal against recognition of prior learning (RPL) or credit transfer outcome

Stage one – Review of RPL or credit transfer decision – centre/program level

If you wish to appeal against an RPL or credit transfer decision, you must first seek a review of the decision with the centre/program. This can be done through Admissions within 20 working days of the notification of outcome. You must complete the review stage within this time or you will miss the appeal deadline.

If you believe the outcome of the review has not resolved the issue and that the grounds of appeal exist, you are entitled to appeal to the College Appeals Committee (ColAC).

 

Grounds for appeal:

a) The credit transfer application was lodged on time, in the correct manner, and all of the relevant documentation was provided to the University;

b) The application satisfied the requirements of relevance, currency and equivalence of learning/competency outcomes required for credit transfer; and

c) The decision was not compliant with the Credit policy or the Credit transfer procedure, or

d) There is evidence that the outcome was influenced by personal bias.

 

Stage two – Appeal against outcome of RPL or credit transfer to College Appeals Committee (ColAC)

You are entitled to appeal an outcome of RPL or credit transfer to the College Appeals Committee (ColAC) under the following circumstances:

a) where you have evidence that grounds of appeal exist, and

b) you are able to demonstrate that you have followed the provisions of Stage one but believe that the issue has not been resolved at the centre/program level.

 

Lodgement of appeals

Appeals against recognition of prior learning (RPL) or credit transfer outcome must be made on the ‘Appeal against recognition of prior learning and credit transfer – College Appeals Committee (ColAC)’ form. The completed form must be submitted within 20 working days from the date of the notification of the outcome.

Submit your appeal by email in PDF or JGP format from your RMIT student email account to:

1.    The Business School (TBS) – ColAC Secretariat
Email: bus.appeals@rmit.edu.au

2.    School of Communication and Design (SCD) – ColAC Secretariat
Email: dsc.appeals@rmit.edu.au

3.    School of Science and Technology (SST) – ColAC Secretariat
Email: STEM-College-PLG-Appeals@rmit.edu.au

Appeal against recognition of prior learning and credit transfer – College Appeals Committee (ColAC) form (PDF 529KB, 3p).

FAQs about Appeals

Appeal against a final course assessment result 

You can make a formal appeal against a final course assessment result application to College Appeals Committee (ColAC). 

You should first seek a review of the result with the course coordinator. If your course coordinator is not available, you can request a review with the program manager.  

You can make a formal appeal against a final course assessment result application to College Appeals Committee (ColAC). 

You should retain all documentation and evidence relating to the review as such evidence must be submitted with any subsequent application for formal appeal against a final course assessment result.

The form must be submitted within 20 working days after the publication of results.

The application should be submitted to College Appeals Committee Secretariat via email. 

It depends on the outcome of the appeal application.

You will be notified at least five (05) working days before the date of the hearing of the date, time and venue of the hearing.

Yes, you can.

You should notify College Appeals Committee Secretariat in writing of your classmate’s (or another person’s) name at least one (01) working day before the hearing date.

Outcome of the hearing will be sent to your RMIT University email account within five (05) working days after the hearing.

Appeal against exclusion

If you have received an Unsatisfactory Academic Progress — Exclusion Notification email you may be eligible to appeal to the University Appeals Committee against an exclusion decision.

A student may appeal against a decision to exclude on one or more of the following grounds: 

  • There is evidence that the decision was made on the basis of personal bias or ill will. 
  • There is evidence of a breach of the Academic progress policy or another relevant University statute or regulation in the handling of the exclusion process (this includes evidence of a procedural error in the handling of an appeal against assessment or evidence that RMIT failed to implement the academic progress intervention strategy described in the Academic progress policy and its associated procedures). 
  • There is new, relevant evidence that was not available at the time the student was required to ‘show cause’ why they should not be excluded. 
  • There is evidence that the penalty of exclusion is unreasonable, excessive or inappropriate (this includes evidence of compassionate or compelling circumstances. 

Bias or ill will is a strong feeling in favour of or against one group of people, or one side in an argument, often based on unfair judgement, bad or unkind feelings towards somebody.

To appeal an exclusion decision you must be enrolled or on an approved leave of absence. You must lodge an Appeal against Exclusion application within 20 working days after notification of the exclusion decision.

You can submit the application with Student Connect or by email in PDF or JGP format from your RMIT student email account to VN Assessment Support at assessment.support@rmit.edu.vn.

If you choose to appeal, you will need to check your RMIT student email account for an outcome. If your appeal is deemed valid, it is important that you make yourself available to attend a scheduled hearing.

For assistance, please contact Student Connect or other support services.

You should provide the details of your case including an explanation of the grounds for your appeal. You can also attach copies of any supporting documentation that supports your case.

The Academic Registrar's Group will determine if your case can go to a hearing.

Appeals will only be heard where the Academic Registrar's Group is satisfied that your application meets the grounds for appeal.

You will be notified at least five (05) working days before the hearing date. You will be advised of the date, time and venue for the hearing.

Yes, you can. 

You should notify the Academic Registrar’s Group at registrar@rmit.edu.vn in writing of your brother’s (or another person’s) name at least one (01) working day before the hearing date.

The outcome of the hearing will be sent to you within five (05) working days after the hearing date.

If your hearing is successful, you will be allowed to continue your study. If not, your enrolment will be cancelled.

If you are not excluded, you are still with at-risk final stage and subject to exclusion if your academic performance is not satisfactory in future semesters. (This could include the semester when hearing was heard).

The exclusion lasts two semesters.

Yes. You will need to provide evidence of an updated IELTS 6.5 (bachelor program) or IELTS 5.5 (diploma program).