Vu Ngo

• 2014 - 2018: Doctoral degree (Finance), Tomas Bata University in Zlin, Czech Republic 
• 2012 - 2014: Master of Business and Administration (Research) (Marketing and Management), Tomas Bata University in Zlin, Czech Republic 
• 2008 - 2012: Bachelor of Finance and Banking (Cooperate Finance), University of Economics Ho Chi Minh City, Vietnam 

Finance, Management

Total number publications since 2016-2022: 29 journal articles (Scopus/ISI indexed and preprint), 6 conference papers, and 3 book chapters 

Some specific outputs: 

• Van Nguyen, P., Huynh, T. L., Ngo, V. M., & Nguyen, H. H. (2021). The race Against Time to Save Human Lives During the COVID-19 With Vaccines: Global Evidence. Evaluation Review, 0193841X221085352. [ISI/Scopus indexed] 
• Ngo, V. M. (2022). Dataset of discourses about COVID-19 and financial markets from Twitter. Data in Brief, 108428. 
• Ngo, V. M., Zimmermann, K. F., Nguyen, P., Huynh, T. L. D., & Nguyen, H.H. (2022). How Education and GDP Drive the COVID-19 Vaccination Campaign. Archive of Public Health [Accepted] 
• Ngo, V. M., Nguyen, H. H., Phan, H. T., & Tran, P. T. T. (2022). Lives and livelihoods trade-offs: Which COVID-19 strategies for which countries?. Cogent Economics & Finance, 10(1), 2022859. [ISI/Scopus indexed] 
• Phan, T. N. T., Ngo, V. M., & Nguyen, H. H. (2022). Drivers of medical spending behaviour amid the COVID-19 pandemic: Heuristic or systematic. Exploratory Research in Clinical and Social Pharmacy, 5, 100116. 
• Nguyen, H. H., Ngo, V. M., & Tran, A. N. T. (2021). Financial performances, entrepreneurial factors and coping strategy to survive in the COVID-19 pandemic: case of Vietnam. Research in International Business and Finance, 56, 101380.[ISI/Scopus indexed] 
• Nguyen, H. H., Ngo, V. M., & Nguyen, U. D. H. (2021). The foreign investors’ behaviours during the COVID-19 pandemic in emerging market. Applied Economics Letters, 1-7.[ISI/Scopus indexed] 
• Bui, T. D., Nguyen, H. H., & Ngo, V. M. (2021). Financial leverage and performance of SMEs in Vietnam: Evidence from the post-crisis period. Economics and Business Letters, 10(3), 229-239. [ISI/Scopus indexed] 
• Pham, D. K., Ngo, V. M., Nguyen, H. H., & Le, T. L. V. (2021). Financial crisis and diversification strategies: the impact on bank risk and performance. Economics and Business Letters, 10(3), 249-261. [ISI/Scopus indexed] 
• Nguyen, H. H., Ngo, M. V., & Nguyen, T. P. (2021). Market structure, state ownership and monetary policy transmission through bank lending channel: Evidence from Vietnamese commercial banks. Economics and Business Letters, 10(3), 164-177. [ISI/Scopus indexed] 
• Ngo, V. M. & Nguyen, H. H. (2021) Are fear and hope of the COVID-19 pandemic responsible for the V-shaped behaviour of global financial markets? A text-mining approach, Applied Economics Letters, DOI: 10.1080/13504851.2021.1904105 [ISI/Scopus indexed] 
• Ngo, V. M., & Vu, H. M. (2021). Can Customer Relationship Management Create Customer Agility and Superior Firms’ Performance?. International Journal of Business and Society, 22(1), 175-193. [ISI/Scopus indexed] 
• Nguyen, M. H., & Ngo, V. M. (2021). Employees’psychological Capital, Burnout, And Quality Of Work-Life In Vietnamese Enterprises: Moderating Effects Of Individual And Organisational Characteristics. Asian Academy of Management Journal, 26(1), 89-112. [Scopus indexed] 
• Ngo, V. M., Phan, Q. P. T., & Vu, H. M. (2021). Implementing Social Customer Relationship Management in Turbulent Environments: A Dynamic Capabilities Perspective. Webology, 18(Special issue on Management and Social Media), 49-70. 
• HOANG, L. V., VU, H. M., & NGO, V. M. (2020). Factors Affecting Job Pursuit Intention in Hotel Industry in Ho Chi Minh, Viet Nam. The Journal of Asian Finance, Economics, and Business, 7(11), 281-290. [Scopus indexed] 
• Hoang, L. V., Vu, h. M., & Ngo, V. M. (2020). Corporate Social Responsibility and Job Pursuit Intention of Employees in Vietnam. The Journal of Asian Finance, Economics, and Business, 7(12), 345-353. [Scopus indexed] 
• Vu Minh Ngo, Hieu Minh Vu & Mai Hong Nguyen. Customer Relationship Management Strategies in Small and Medium Enterprises: A Study in Tourism Industry in Vietnam. Management & Accounting Review (MAR), 19(2). doi:10.24191/mar.v19i2.1471.[Scopus indexed] 
• Phan, Q.P.T., Ngo, V. M. &Phuoc L.C. Nguyen (2020). How Social Commerce Characteristics Influence Consumers’ Online Impulsive Buying Behavior in Emerging Markets. International Journal of E-Business Research, 16(3), 111019-021605.[Scopus indexed/ESCI indexed] 
• Ngo, V. M., & Vu, H. M. (2020). Customer agility and firm performance in the tourism industry. Tourism: An International Interdisciplinary Journal, 68(1), 68-82. [Scopus indexed/ESCI indexed] 
• Homolka, L., Ngo, V. M., Pavelková, D., Le, B. T., & Dehning, B. (2019). Short-and medium-term car registration forecasting based on selected macro and socio-economic indicators in European countries. Research in Transportation Economics, 100752. [Scopus indexed/ISI indexed] 
• Vu, H. M., & Ngo, V. M. (2019). Strategy Development from Triangulated Viewpoints for a Fast-Growing Destination Toward Sustainable Tourism Development–A Case Of Phu Quoc Islands in Vietnam. Journal of Tourism and Services, 10(18), 117-140. [ESCI indexed] 
• Ngo, V. M., Phan, Q. P. T., Van Nguyen, N., & Vu, H. M. (2019). The mediating effects of switching costs on the relationship between service quality, customer satisfaction and customer loyalty: A study in retail banking industry in Vietnam. International journal of Supply Chain Management. Vol, 8(2), 389. [Scopus indexed] 
• Pavelková, D., Homolka, L., Vychytilová, J., Ngo, V. M., Bach, L. T., & Dehning, B. (2018). Passenger Car Sales Projections: Measuring the Accuracy of a Sales Forecasting Model 1. Ekonomicky Casopis, 66(3), 227-249. [Scopus indexed/ISI indexed] 
• Ngo, V. M., Pavelková, D., Phan, Q.P.T, & Nguyen, N.V. (2018). Customer Relationship Management (CRM) in small and medium tourism enterprises: A dynamic capabilities perspective. Tourism and hospitality management, 24(1), 63-86. [Scopus indexed/ESCI indexed] 
• Ngo, V.M. (2018). Knowledge management as a strategy of customer relationship management: A study of tourism industry in Vietnam. New Trends and Issues Proceedings on Humanities and Social Sciences, 4(10), 13-22. 
• Le, T. B., Pavelková, D., Do, T. T. N., & Ngo, M. V. (2017). Does foreign ownership impact accounting conservatism adoption in Vietnam? Business and Economic Horizons (BEH), 13(1232-2017-2422), 287-294. [Scopus indexed] 
• Do, T.T. N., Ngo, M. V., Pham, H. & Pavelková, D. (2017). The prestige of stock exchanges and corporate cash holding in transition economies: a study on Vietnamese listed firms. Investment Management and Financial Innovations, 14(3), 199-209. [Scopus indexed] 
• Ngo, V. M., & Pavelková, D. (2017). Moderating and mediating effects of switching costs on the relationship between service value, customer satisfaction and customer loyalty: investigation of retail banking in Vietnam. Journal of International Studies, 10(1), 9-33. [Scopus indexed] 
• Ngo, V. M., & Nguyen, H. H. (2016). The relationship between service quality, customer satisfaction and customer loyalty: An investigation in Vietnamese retail banking sector. Journal of Competitiveness, 8(2), 103-116. [ISI indexed] 

• 9/2021 – Present: Research officer at RMIT Vietnam
  RMIT Tier 2 Grant Project: BLCHEAN 24561-Smart Agricultural Monitoring and Analytics (SAMA) using Multi-Layered Web-GIS 
• 1/2016 –   1/2018 Research Leader of Research Project for Doctoral student
  Funded by Internal Grant Agency of Tomas Bata University in Zlin, Czech Republic  

• 09/2021 – Present: Lecturer, The Business School, RMIT University, Vietnam 
• 10/2020 – Present: Lecturer, School of Banking, University of Economics Ho Chi Minh city, Vietnam 
• 12/2018 –  9/2020: Lecturer, Department of Business Administration, Van Lang University, Vietnam