Nguyen Duyen Yen Linh

nguyen hoang thien phuc it
School: School of Business & Management
Department: Tourism and Hospitality Management 
Position: Lecturer
Location: RMIT Saigon South
Email: linh.nguyen261@rmit.edu.vn 
Phone: 0938750872 

Identifying herself as a young Vietnamese thinker and dreamer, Linh is service-oriented, people-oriented. Linh pursues educational sector as a lecturer and researcher at the School of Business of the International University - Vietnam National University. 

Master of Science in International Hospitality and Service Management – University of Derby 

Room Divisions Management 

Consumer Behavior, Hospitality Management, Technology Acceptance 

  • Nguyen, D. Y.L. (2022). Influence tourists’ intention to visit Vietnam through Youtube vlogging. International Conference "Covid-19, Digital transformation and Tourism resilience". 
  • Nguyen, D.Y.L. (2022). Servicescape: A Literature Review. International Conference "Covid-19, Digital transformation and Tourism resilience". 
  • Nguyen, D.Y.L., & Nguyen, H. H. (2021). Utilizing OTA during COVID-19 in Ho Chi Minh: integrating personal innovativeness to the UTAUT framework. The 4th International Conference on Business (ICB) 2021 “Digital Transformation for Smart Business - Smart City in a Post-Pandemic World”. 
  • Nguyen, D.Y.L., & Bui, P. Q. (2021, July) Complaint behavior model: relationship between complaining and brand loyalty - the case of agencies in HCM city. In the Proceedings of the 4th Conference on Economics, Business and Tourism. 
  • Nguyen, D.Y.L., & Nguyen, V. C. M. (2021, July) influence purchase intention using nano influencers on TikTok. In the Proceedings of the 4th Conference on Economics, Business and Tourism. 
  • Trinh, V. D., & Nguyen, L. (2019, June). How to Change Perceived Destination Image Through Vlogging on Youtube. In the Proceedings of the 1st International Conference on Management Science ‘DIGITAL DISRUPTION ERA: Challenges and Opportunities for Business Management. 
  • Assistant Outlet Manager - DoubleTree By Hilton Dubai - Business Bay (09/ 2017 – 05/ 2018) 
  • Business Analyst – Domain Expert - VinHMS – Vingroup (06/ 2019 – 11/ 2020) 
  • Lecturer - International University - Vietnam National University Ho Chi Minh City (08/ 2018 – Present) 
  • Visiting lecturer - University of Girona – Spain (02/ 2022)