Once students are enrolled at RMIT Vietnam, RMIT Connect is the first point of contact where students can access support for questions or problems that they might encounter in their university life.
RMIT Connect is the ‘one-stop-shop’ for
- General enquiries
- Academic advice
- University policies and procedures
- Academic performance improvement (read more)
- And many more...
Three ways to connect with RMIT Connect
1. RMIT Connect Online Portal
RMIT Connect Online Portal is the quick and simple way for you to find answers and connect with us. You can:
- Browse and search answers
- Submit an enquiry to RMIT Connect
- Book appointments with RMIT Connect or other support services
2. Visit RMIT Connect Service Points
RMIT Connect has offices located in Saigon South and Hanoi campuses.
Saigon South campus
702 Nguyen Van Linh Street, District 7, HCMC
Beanland Building - Ground floor - Student Commons Area
Opening hours: Monday to Friday 8am – 6pm & Saturday 9am–5pm
Hanoi City campus
521 Kim Ma Street, Ba Dinh District, Hanoi
Handi Resco Building - Floor 1 - Room 009 (Room 1.1.009)
Opening hours: Monday to Friday 8am – 6pm & Saturday 8am–12pm
3. Call to talk to an advisor
Saigon South campus: +84 28 3776 1306
Hanoi City campus: +84 24 3724 5930
Our service principles
Services are relevant, current, easy to find, navigate and simple to use. We can do most things anywhere and anytime.
Happy to help
I always deal with capable and empowered people who are happy to help me.
I only have to explain my issue once. Most issues are resolved quickly. If not, they know who I am and keep me informed. I don’t get bounced around.
If a service isn’t working, once advised RMIT fixes it quickly.
Kept in the loop
I know what RMIT is doing to improve my experience.