RMIT Vietnam NewsHuman resource skills “need upgrading for greater business success”

Human resource skills “need upgrading for greater business success”

Tuesday, January 12, 2010 - 12:14

The skills and training of human resources (HR) professionals need to be improved if Vietnamese enterprises are to achieve their full competitive potential, an expert workshop at RMIT International University Vietnam was told today.

Ms Nguyen Hong Ha, Deputy General Director of the Vietnam Chamber of Commerce and Industry in HCMC told the workshop that Vietnam had made important commitments to economic integration with other countries in the Asian region, but strong competitive performance depended in part on good HR performance as well.

While multinational enterprises in Vietnam were responding well to the challenge of meeting commitments to boost their productivity, quality and 'people performance', many local companies were lagging, Ms Ha said.

Staffing problems included quality of the labour force, high staff turnover, and industrial relations becoming ever more complicated.

"Companies which enjoy more competitive success in international markets tend to enjoy some flexibility of approach, a high level of delegation and staff empowerment in decision making, and broader participation in strategic decision making processes.

"This allows enterprises to better harness the collective knowledge and experience of everyone on the payroll."

Ms Ha said Vietnamese enterprises lagged in these areas at times, in part because many lacked professional training in HR practices which could help to attract and retain the best staff.

"Limited resources to spend on HR can be another problem."

Ms Ha was speaking at a workshop held at RMIT Vietnam's Saigon South campus on Tuesday 30 November and Wednesday 1 December which brought together leaders in the HR field in Vietnam and academic experts from Australia.

Another speaker at the workshop, Ms Nguyen Lam Hoang Ai, Business Director of Jia Hsin Co. Ltd., gave a detailed account of how good HR practices had helped Jia Hsin to attract and retain the committed staff it needed for its market success.

The workshop was organised by RMIT University's School of Management based in Melbourne, Australia, in association with RMIT Vietnam's Centre for Commerce and Management.

Other speakers included:

Professor Peter Fairbrother, Director of RMIT Melbourne's Centre for Work, Governance
and TechnologyProfessor Fang Lee Cooke, Research Director, RMIT School of ManagementDr Danh Nguyen, Pedagogical University of HCMCDr Ngan Collins, Senior Lecturer in Human Resource Management at RMIT Melbourne

Delegates from the Can Tho People's Committee, Can Tho University, the Department of Labour and local businesses were also in attendance.

"This week's workshop aimed to make a contribution to building closer dialogue between Vietnam and Australia in the fast-growing field of HR management," Dr Ngan Collins, one of the workshop organisers, said today.

"This is in the interests of building stronger and more competitive businesses in Vietnam – and workplaces that can be more satisfying for those participating in them."